Professional Standards Unit (PSU) Manager (Case Management Lead) – London Fire Brigade

National Fire Chiefs Council Limited.; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

The London Fire Brigade seeks a Professional Standards Unit Manager to enhance employee relations and support strategic development. The successful candidate will possess strong HR expertise, leadership skills, and a keen understanding of employment law to foster a supportive work environment. This position offers the chance to influence meaningful change within an essential public service organization.

Qualifications

• Proven experience in senior Employee Relations, Professional Standards or Senior HR role.
• Strong understanding of employment law and organisational risk management.
• Ability to motivate and develop high-performing teams.

Responsibilities

• Support PSU colleagues managing disciplines and grievances.
• Contribute to the strategic development of the Professional Standards Unit.
• Apply knowledge of Employment Law, Health & Safety, and Equality practices.

Skills

Leadership

Communication

Stakeholder Engagement

Analytical Mindset

Job description

Professional Standards Unit (PSU) Manager (Case Management Lead) – London Fire Brigade

In the PSU Manager – Case Management Lead role, you will support PSU colleagues who manage all matters related to disciplines and grievances. Everything you do will contribute to our ongoing commitment to ensure that anything that falls outside of our conduct and values, is addressed without fear or favour.

In this role, you’ll play a key part in supporting the strategic development of the Professional Standards Unit, helping to improve the working lives of staff across the London Fire Brigade.

With proven experience in a senior Employee Relations, Professional Standards or Senior HR role, you’ll have a strong understanding of employment law and organisational risk management. Bringing exceptional leadership and people management skills, with the ability to motivate and develop high-performing teams.

You’ll have excellent communication and stakeholder engagement abilities, including experience working with senior leaders and external bodies. You’ll bring a proactive, analytical mindset with a commitment to continuous improvement and service excellence.

You’ll bring a solid understanding of Employment Law, Data Protection, Health & Safety, and Equality best practices, and apply this knowledge to support meaningful, people-focused change.

This is a fantastic opportunity to gain exposure to high-impact work, contribute to organisational transformation, and be part of a team that values curiosity, collaboration, and continuous improvement.

If you think this sounds like something you have the skills and experience to do, and the curiosity to be at the forefront of co-creating a safe and fair working environment, this is the job for you.

LFB must fully reflect the diversity of the communities it serves, so we particularly encourage applications from people from under-represented groups.

Opportunities to achieve personal impact in organisations that matter to so many people are rare. If you would like to find out more please contact [e-mail]

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