Professional Standards Officer – Suffolk Fire and Rescue Service

National Fire Chiefs Council Limited.; England; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading fire service organization is searching for a Professional Standards Officer to support the Suffolk Fire and Rescue Service. The role focuses on promoting a high standard of professional conduct and managing an employee relations caseload. Ideal candidates should have significant experience in handling complex caseloads related to discipline and grievance issues, alongside a strong understanding of UK employment law. A CIPD Level 5 qualification is preferred. This position offers the opportunity to make a real impact in maintaining public trust and confidence.

Qualifications

• Significant experience in handling discipline, grievance, and bullying cases.
• Thorough understanding of ACAS disciplinary procedures.
• Experience working in a professional standards environment.

Responsibilities

• Lead investigations on discipline and grievance issues.
• Provide guidance on professional conduct policies.
• Deliver training on behaviour standards and policies.
• Maintain records and report on professional standards matters.
• Identify trends and recommend policy improvements.

Skills

Managing a complex and varied caseload

Attention to detail

Investigative skills

Written communication skills

Interpersonal skills

Understanding of UK employment law

Familiarity with data protection laws

Education

CIPD Level 5 qualification (or equivalent)

Job description

Professional Standards Officer – Suffolk Fire and Rescue Service

As a Professional Standards Officer, you will play a key role in supporting Suffolk Fire and Rescue Service in creating a working environment where staff demonstrate the Fire Service Core Code of Ethics in the day-to-day delivery of their roles. You will be responsible for promoting awareness of values and expected standards of behaviours, as well as managing an employee relations caseload. You’ll provide advice and guidance on professional conduct issues to ensure fair treatment of employees and that policies and processes are followed correctly. Your work will be important in helping us deliver the best possible service and maintaining public trust and confidence.

Your key responsibilities:

Lead investigations in relation to allegations of discipline, grievance, bullying and harassment
Provide advice and guidance on professional conduct issues, policies, and processes
Deliver training to increase awareness and understanding of relevant policies, and expectations around behaviour standards
Maintain high-quality records and provide detailed reports on cases and professional standards matters
Identify trends and areas of risk and make recommendations for policy and practice improvements.

What we are looking for:

Significant experience managing a complex and varied caseload, including discipline, grievance, capability, bullying, and harassment.
Thorough understanding of UK employment law and the ACAS code of disciplinary and grievance practice.
Exceptional attention to detail and investigative/analytical skills.
Excellent written and verbal communication skills.
Strong interpersonal skills and emotional intelligence.
Ability to manage a high workload and deal with sensitive matters.
Familiarity with data protection laws and freedom of information requirements.
Experience working in a unionised environment and collaborating with Trade Unions.
CIPD Level 5 qualification (or equivalent) or demonstrable equivalent experience.
Experience in a professional standards environment within a uniformed or blue-light service would be useful, but is not essential

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