Professional Standards Officer

Networking Women in the Fire Service; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A public safety organization in the UK is seeking a Professional Standards Officer to support staff in maintaining ethical standards. Key duties include managing investigations, advising on conduct issues, and maintaining records. Ideal candidates will have a strong background in employee relations and a thorough understanding of UK employment law, complemented by CIPD Level 5 qualifications or equivalent experience.

Benefits

Flexible working options

Diverse and active staff networks

Qualifications

• Significant experience managing a complex and varied caseload.
• Thorough understanding of UK employment law and ACAS codes.
• Exceptional attention to detail and investigative skills.
• Excellent written and verbal communication skills.
• Familiarity with data protection laws.

Responsibilities

• Lead investigations related to allegations of discipline and grievance.
• Provide advice on professional conduct issues.
• Deliver training on relevant policies and behaviour standards.
• Maintain high-quality records and detailed reports.
• Identify trends and recommend policy improvements.

Skills

Employee relations

Investigative skills

Communication skills

Analytical skills

Interpersonal skills

Education

CIPD Level 5 qualification

Job description

About us:

Suffolk Fire and Rescue Serviceprovides a 24 hour, 7 days a week emergency response service to deal with fires, road traffic collisions and a wide range of emergencies. We are committed to supporting our communities in making Suffolk a place where people lead safe and fulfilling lives.Our people are at the heart of what we do and we believe in empowering our employees to deliver meaningful and impactful work that supports us to improve the lives of Suffolk residents. We offer a fantastic working environment, diverse and active staff networks, great flexible working options, and many benefits.

Your role and responsibilities:

As a Professional Standards Officer, you will play a key role in supporting Suffolk Fire and Rescue Service in creating a working environment where staff demonstrate the Fire Service Core Code of Ethics in the day-to-day delivery of their roles. You will be responsible for promoting awareness of values and expected standards of behaviours, as well as managing an employee relations caseload. You’ll provide advice and guidance on professional conduct issues to ensure fair treatment of employees and that policies and processes are followed correctly. Your work will be important in helping us deliver the best possible service and maintaining public trust and confidence.

Your key responsibilities:

• Lead investigations in relation to allegations of discipline, grievance, bullying and harassment
• Provide advice and guidance on professional conduct issues, policies, and processes
• Deliver training to increase awareness and understanding of relevant policies, and expectations around behaviour standards
• Maintain high-quality records and provide detailed reports on cases and professional standards matters
• Identify trends and areas of risk and make recommendations for policy and practice improvements.

What we are looking for:

• Significant experience managing a complex and varied caseload, including discipline, grievance, capability, bullying, and harassment.
• Thorough understanding of UK employment law and the ACAS code of disciplinary and grievance practice.
  Exceptional attention to detail and investigative/analytical skills.
• Excellent written and verbal communication skills.
  Strong interpersonal skills and emotional intelligence.
  Ability to manage a high workload and deal with sensitive matters.
• Familiarity with data protection laws and freedom of information requirements.
• Experience working in a unionised environment and collaborating with Trade Unions.
• CIPD Level 5 qualification (or equivalent) or demonstrable equivalent experience.
• Experience in a professional standards environment within a uniformed or blue-light service would be useful, but is not essential.