Professional Standards Investigator

Avon Fire & Rescue Service; Portishead; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Avon Fire & Rescue Service is seeking a Professional Standards Investigator to conduct fair, thorough investigations into misconduct, grievances, complaints and whistleblowing concerns. The role supports high standards of integrity and professionalism in line with NFCC Core Code of Ethics and national frameworks.

The post requires Level 3 qualification in investigations, HR, law, or professional standards, strong employment law knowledge, and experience with public sector or emergency services

Qualifications

• Formal training or qualification in investigations, HR, law, or professional standards (e.g. CIPD, investigative interviewing) at Level 3 or equivalent.
• Strong knowledge of employment law, disciplinary and grievance procedures, and equality legislation.
• Experience of conducting workplace or professional standards investigations, ideally within the public sector, emergency services, or a regulated environment.
• Ability to gather and assess evidence objectively and make sound, defensible judgements.
• Excellent written skills with the ability to produce clear, structured investigation reports.
• Strong interview and interpersonal skills, including dealing with sensitive and complex issues.
• Ability to manage a varied caseload and meet deadlines.
• Shows resilience and professionalism when handling challenging or contentious cases.
• Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.
• Adaptable with a flexible approach to work, to meet business needs.

Responsibilities

• To conduct fair, thorough, and timely investigations into allegations of misconduct, grievances, complaints and whistleblowing concerns within Avon Fire & Rescue Service.
• The postholder will support high standards of integrity, accountability, and professionalism in line with the NFCC Core Code of Ethics and national frameworks.

Job description

To conduct fair, thorough, and timely investigations into allegations of misconduct, grievances, complaints and whistleblowing concerns within Avon Fire & Rescue Service. The postholder will support high standards of integrity, accountability, and professionalism in line with the NFCC Core Code of Ethics and national frameworks.

Formal training or qualification in investigations, HR, law, or professional standards (e.g. CIPD, investigative interviewing) at Level 3 or equivalent.Strong knowledge of employment law, disciplinary and grievance procedures, and equality legislation.Experience of conducting workplace or professional standards investigations, ideally within the public sector, emergency services, or a regulated environment.Ability to gather and assess evidence objectively and make sound, defensible judgements.Excellent written skills with the ability to produce clear, structured investigation reports.Strong interview and interpersonal skills, including dealing with sensitive and complex issues.Ability to manage a varied caseload and meet deadlines.Shows resilience and professionalism when handling challenging or contentious cases.Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.Adaptable with a flexible approach to work, to meet business needs.

Proud member of the Disability Confident employer scheme

Professional Standards Investigator

Company: Avon Fire & Rescue Service

Salary: £37,563 to £40,444 a year

Hours: Full-time

Location: Portishead, BS20 8JJ

Working pattern: On-site

Job type: Permanent

Posting date: 10 Nov 2026

Closing date: 24 Nov 2026

Summary

To conduct fair, thorough, and timely investigations into allegations of misconduct, grievances, complaints and whistleblowing concerns within Avon Fire & Rescue Service. The postholder will support high standards of integrity, accountability, and professionalism in line with the NFCC Core Code of Ethics and national frameworks.

Essential requirements

Formal training or qualification in investigations, HR, law, or professional standards (e.g. CIPD, investigative interviewing) at Level 3 or equivalent.Strong knowledge of employment law, disciplinary and grievance procedures, and equality legislation.Experience of conducting workplace or professional standards investigations, ideally within the public sector, emergency services, or a regulated environment.Ability to gather and assess evidence objectively and make sound, defensible judgements.Excellent written skills with the ability to produce clear, structured investigation reports.Strong interview and interpersonal skills, including dealing with sensitive and complex issues.Ability to manage a varied caseload and meet deadlines.Shows resilience and professionalism when handling challenging or contentious cases.Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.Adaptable with a flexible approach to work, to meet business needs.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.