Professional Skills Trainer - Personal Safety & Conflict

IKON Training; Liverpool City Region; On-site; GBP 32,000 - 35,000; Full time

Job summary

IKON Training is seeking a Professional Skills Trainer specializing in Personal Safety and Conflict Management. You will deliver training nationwide, empower professionals, and aid in developing content. Your expertise will enhance workplace safety, with a competitive salary and supportive culture.

Benefits

Business mileage and expenses paid

22 days annual leave, plus 3 additional at Christmas

Support for professional development and mentoring

Necessary training kit, uniform, and IT equipment

Flexible working arrangements

Qualifications

• Recognised training qualification (Level 3 Award in Education & Training or equivalent).
• Experience delivering professional training in personal safety and physical intervention.
• Confident communicator with practical conflict resolution skills.

Responsibilities

• Deliver engaging training to help de-escalate conflict and manage behaviour.
• Train learners across the UK, both in-person and online.
• Contribute to the development of training materials.

Skills

Communication

Conflict Resolution

Education

Level 3 Award in Education & Training

Tools

Microsoft 365

Job description

Job Title: Professional Skills Trainer - Personal Safety and Conflict Management

Salary: 32,500 - 35,000 per annum (depending on experience)

Location: Liverpool (With national travel)

Job Type: Full Time / Permanent

Are you passionate about giving people the confidence and skills to stay safe at work?

At IKON Training, we believe everyone has the right to feel confident and safe in their workplace. We specialise in communication and personal safety training, empowering frontline professionals across healthcare, transport, education, social care, facilities, and retail.

We're seeking an experienced Personal Safety and Conflict Management Trainer to join our growing team. This is more than just a training job, it's a chance to be part of a positive movement, where your knowledge helps others stay safe, manage challenging situations and build confidence.

What You'll Be Doing:

• Deliver engaging training that helps people de-escalate conflict and manage challenging behaviour.
• Train learners across the UK, both in-person and online.
• Work flexibly and travel as needed to meet client needs.
• Contribute to the development and refresh of training materials, ensuring they remain practical, current, and impactful.

What We're Looking For:

• A recognised training qualification (Level 3 Award in Education & Training or equivalent) or working towards it.
• Recent experience delivering professional training in personal safety and/or physical intervention.
• A confident communicator with a practical understanding of conflict resolution.
• Comfortable using Microsoft 365 and digital systems.
• A full UK driving licence and access to a reliable vehicle.

What You'll Get in Return:

• A starting salary of 32,500 - 35,000 (based on experience).
• Business mileage and expenses paid.
• 22 days' annual leave, plus 3 additional days at Christmas, and all bank holidays.
• Support for professional development and mentoring.
• All necessary training kit, uniform, and IT equipment.
• Flexible working arrangements and a people-first culture.

At IKON, we prioritise people: our clients, learners, and team. We'd love to hear from you if you want to deliver training that genuinely makes a difference and join a company that lives its values.

To apply for this role, please click the Apply button below to send your CV and Cover Letter.

Candidates with relevant experience or job titles such as Professional Skills Coach, Professional Skills Tutor, Assessor, Lecturer, Personal Safety Coach, Conflict Management Trainer, Physical Intervention Trainer, or Conflict Resolution Trainer may also be considered.