Professional Services Portfolio Manager - Workplace -UK

Computacenter AG & Co. oHG; Colchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

Computacenter is seeking a Professional Services Portfolio Manager to oversee the development and delivery of its professional services portfolio. This role involves collaboration across various teams to align the portfolio with strategic goals and market trends, ensuring effective management of resources and stakeholder relationships.

Qualifications

• Broad knowledge of relevant technologies and solutions.
• Experience managing P&L and budgets.
• Ability to build relationships up to senior management.

Responsibilities

• Define and develop the professional services portfolio with key stakeholders.
• Collaborate with a virtual team to evolve and communicate the portfolio.
• Track and report portfolio performance for ongoing development.

Skills

Leadership

Stakeholder Management

Communication

Analytical Skills

Job description

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Location: UK - Mobile England | Job-ID: 212033 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

We are excited to announce we are now hiring a Professional Services Portfolio Manager within our thriving Group Professional Services (GPS) organisation at Computacenter.

The Professional Services Portfolio Manager will oversee the development, delivery, and evolution of Computacenter’s professional services portfolio.

This role involves leading cross-functional collaboration with Solution Managers, Leaders, Chief Technologists, Technology Consultants, Group Development Strategy Managers, Marketing Managers, and Sales Specialists to ensure the portfolio aligns with the vision of the Solution Area leadership and strategic goals of Computacenter and GPS.

Who are we?

Group Professional Services includes Engineering, Consultancy, and Project Management practices, along with our Business Solutions portfolio and nearshore/offshore centres. Comprising over 4,200 experts across three continents, we serve some of the world's largest brands and drive technological change in the digital industry.

What you’ll do

• Define and develop the professional services portfolio with key stakeholders to support GPS growth.
• Assess market trends, economic indicators, and industry knowledge to inform development priorities.
• Build and maintain relationships with technology vendors and partners to stay informed on development trends and influence the GPS portfolio.
• Maximize access to investment funding from technology vendors and partners.
• Collaborate with a virtual team to evolve, prioritize, and communicate the portfolio.
• Support the preparation of development proposals and investment cases.
• Represent GPS in promoting and educating internal stakeholders about the portfolio.
• Act as the primary contact for sales and service inquiries regarding portfolio capabilities.
• Ensure resource capacity and development plans are aligned with portfolio needs.
• Work with partner management to align the partner ecosystem with portfolio requirements.
• Participate in group forums to influence technology sourcing and managed services.
• Take accountability for delivering portfolio developments and managing risks.
• Track and report portfolio performance for ongoing development and investment decisions.
• Maximize R&D tax credits and support financial claims.
• Maintain accurate portfolio documentation and adhere to standards.
• Support reporting to the Group Portfolio Board and GPS leadership team.
• Apply techniques to enhance standardization and industrialization in GPS delivery.
• Ensure tools for automation are implemented across the group.
• Drive capacity and development planning for the professional services pipeline.
• Optimize Solution Centre utilization for training and consulting engagements.

What you’ll need

• Broad knowledge of relevant technologies and solutions.
• Leadership experience with virtual teams.
• Experience managing across cultures.
• Ability to build relationships up to senior management.
• Experience managing P&L and budgets.
• Understanding of investment strategies.
• Strong stakeholder and communication skills.
• Ability to analyze KPIs and produce reports.

About us

With over 20,000 employees globally, we focus on digitization, advising on IT strategy, implementing technology, and helping customers manage their infrastructure across over 70 countries. We deliver digital solutions that drive transformation and enable businesses.