Professional Services Consultant

Salt Digital Recruitment; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading SaaS company seeks a Professional Services Consultant to enhance digital project delivery in construction, based in London. This client-facing role involves onboarding and implementation of solutions, requiring strong communication and stakeholder management skills. Ideal candidates have 2-4+ years in SaaS with a focus on construction, offering a competitive salary and career progression.

Benefits

Competitive base salary

Bonus and benefits package

Training and mentorship opportunities

Qualifications

• 2-4+ years’ experience in a client-facing professional services, implementation, or solutions consulting role.
• Confident with technical configurations and workflows.
• Experience in the construction or infrastructure sector preferred.

Responsibilities

• Lead client onboarding and implementation of digital project delivery solutions.
• Conduct discovery sessions and deliver workshops for client training.
• Collaborate with Product and Engineering teams for customization support.

Skills

Client-facing skills

Stakeholder management

Communication skills

Attention to detail

Job description

Professional Services Consultant – Construction SaaS / Digital Project Delivery

London – Office Based (5 Days per Week)

We’re partnered with a well-established and fast-growing SaaS company that provides digital project delivery and collaboration solutions to the construction and infrastructure sector. Their platform is used on some of the world’s most complex construction programmes-helping contractors, developers, and owners manage documents, workflows, and supply chain interactions at scale.

They’re now looking for a Professional Services Consultant to join their delivery team in London. This is a client-facing, office-based role (5 days per week) supporting onboarding, configuration, and ongoing implementation of the platform for enterprise clients across the built environment.

The Role

As a Professional Services Consultant, you’ll act as the bridge between the customer and the product-ensuring smooth rollout, user adoption, and long-term value realisation.

Key responsibilities include:

• Lead client onboarding, configuration, and implementation of digital project delivery solutions
• Conduct discovery sessions to gather requirements and advise on best practice setup
• Deliver workshops, system training, and post-go-live support to ensure successful adoption
• Collaborate with internal Product and Engineering teams to support customisation and issue resolution
• Build long-term relationships with clients and act as a trusted technical advisor

What You’ll Bring

• 2-4+ years’ experience in a client-facing professional services, implementation, or solutions consulting role within a SaaS or software business
• Knowledge of the construction, engineering, or infrastructure sector strongly preferred
• Confident working with technical configurations, workflows, and user permissions
• Excellent stakeholder management, communication, and training delivery skills
• Strong attention to detail and ability to manage multiple client projects simultaneously
• Must be able to work from the London office 5 days per week (no remote option)

Why Join?

• Work with a well-known SaaS brand transforming digital collaboration in construction
• Join a high-performing delivery team with strong internal support and clear progression routes
• Office-based culture with collaboration, mentorship, and structured training
• Competitive base salary, bonus, and benefits package
• Work with some of the most recognised names in global infrastructure and real estate

If you’re an experienced client-facing SaaS professional with a background in construction or project delivery-and you’re looking for an office-based role in London-we’d love to have a confidential conversation.

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2507-355029

Salary: £45000.00 - £60000.00 per annum

Salary per: annum

Job Duration:

Job Start Date: 18/09/2025

Job Industries: Account Management & Customer Success Jobs

Job Locations: Greater London

Job Types: Permanent

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