Professional Indemnity Broker

Willis Towers Watson; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global advisory firm is seeking a Professional Indemnity Broker in London to manage complex insurance programs and deliver high-quality client service. The role involves negotiating with insurers, designing tailored strategies, and enhancing client relationships. Ideal candidates will have extensive experience in Professional Indemnity and possess strong negotiation skills, alongside a relevant professional qualification. This is an opportunity to thrive in a fast-paced, inclusive environment.

Qualifications

• 5+ years of experience in Professional Indemnity broking, preferably in London.
• Ability to manage large and complex PI placements across multiple industries.
• In-depth knowledge of the PI market and insurer appetite.

Responsibilities

• Support placement and renewal of complex Professional Indemnity insurance.
• Manage day-to-day client communications seamlessly.
• Design tailored broking strategies reflecting client needs.

Skills

Professional Indemnity broking experience

Client relationship management

Negotiation skills

Technical guidance on PI

Market knowledge

Attention to detail

Education

ACII or equivalent professional qualification

Job description

Overview

As a Professional Indemnity Broker at WTW, you will play a pivotal role in delivering high-quality broking and placement services to our clients, with a particular focus on Professional Indemnity (PI) risks. This position requires market knowledge, technical expertise, and the ability to manage complex client portfolios with confidence and autonomy. You will be instrumental in supporting placement strategy, shaping best practices within the PI broking space, and supporting the continued growth and success of our Professional Lines offering in the London market. You will work closely with Client Executives, and across our client service teams as well as other internal stakeholders to ensure seamless delivery, uphold Service Level Agreements (SLAs), and continuously enhance client satisfaction. In addition to core placement activities, you will:

Responsibilities

• Support the placement and renewal of complex Professional Indemnity insurance programmes for a diverse portfolio of clients.
• Serve as the primary broking contact, managing day-to-day client communications and ensuring a smooth client journey throughout the placement lifecycle.
• Design and deliver tailored broking strategies that reflect client needs and current market conditions.
• Negotiate terms and coverage with insurers in the London and international markets to secure optimal outcomes for clients.
• Collaborate cross-functionally with Sales, Client Management, Technical Support, Client-Facing Support, and Operations teams to drive seamless service delivery.
• Identify opportunities to enhance value for clients through risk solutions, alternative placements, and innovation.
• Act as a subject matter expert in the PI space, providing technical guidance internally and externally.
• Maintain strong working relationships with key insurer partners, leveraging market intelligence and influencing underwriter engagement.
• Participate in strategic initiatives to enhance broking delivery, streamline processes, and shape WTW's broader PI practice.
• Experience in Professional Indemnity broking, preferably within the London market.
• Ability to manage large and complex PI placements across multiple industries.
• All-inclusive understanding of insurer appetite, wordings, and claims trends within the PI space.
• Exceptional client relationship and communication skills, with a consultative and solutions-driven approach.
• In-depth knowledge of the PI market.
• High attention to detail, especially when reviewing documentation and policy wordings.
• Ability to thrive in a fast-paced, collaborative, and high-performing environment.
• ACII or equivalent professional qualification preferred.

Equal Opportunity

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.