Productivity Engineer

University of South Wales (USW) - CAPSE; Pontypridd; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

35 days annual leave

Flexible working

Parental Leave

Childcare facilities

Sports facilities

Excellent pension

Job summary

The University of South Wales is seeking a highly motivated Productivity Engineer to join the Productivity Team within IT Services. This role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency and user experience.

Working with stakeholders across the University, you will implement, operate and continually improve productivity platforms, leveraging Microsoft 365, Power Platform and

Responsibilities

• Support the delivery of productivity, automation and AI-enabled services to improve efficiency and user experience.
• Support the implementation, operation and continual improvement of the university efficiency agenda via productivity platforms, leveraging automation and AI-enabled solutions (e.g., Microsoft 365, Power Platform, Copilot).
• Collaborate with colleagues across IT Services to implement and maintain digital solutions that are reliable, secure and aligned with organisational needs.
• Help identify opportunities to streamline processes and boost productivity, supporting digitally enhanced teaching, learning and professional services.

Job description

Salary Starting salary is £34,610 per annum

The University of South Wales is a vibrant and exciting place to work which offers a range of benefits including 35 days annual leave (plus bank holidays), Flexible working, Parental Leave, Childcare facilities, Sportfacilities and an excellent pension.

Operational Transformation

• Support and take pride in our focused, talented, and ambitious staff.
• Maintain an inclusive workforce, champion diversity, foster collaboration, and well-being.
• Provide flexible, digitally enhanced environments to encourage innovative teaching, research & collaborative work practices.
• Embrace effective and efficient service delivery to support long‑term sustainability.
• Grow and diversify our income to generate surpluses for re‑investment in our core purpose.

We are seeking a highly motivated Productivity Engineer to join the Productivity Team within IT Services. This role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency, enhance user experience and support organisational priorities.

You will support the implementation, operation and continuous improvement of the university efficiency agenda through our productivity platforms, leveraging automation services and AI-enabled solutions, maximising value from technologies such as Microsoft 365, Power Platform and Copilot. Working closely with stakeholders across the University, you will help identify opportunities to streamline processes, improve productivity and support digitally enhanced teaching, learning and professional services.

Working collaboratively with colleagues across IT Services, you will implement, support and maintain digital solutions, ensuring services remain reliable, secure and aligned with organisational needs. You will contribute to the adoption of new technologies, share knowledge and best practice, and support the effective use of productivity, automation and AI capabilities across the University.

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.

We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.

If you’re a Welsh learner or a Welsh speaker, we’d be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public.

For an informal conversation about this post please contact Ryan Tyler, Deputy Director of Enterprise Systems, Data and Intelligence: [e-mail]