Production Technician

Dŵr Cymru Welsh Water; Cardigan; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Dŵr Cymru Welsh Water is seeking a dedicated team member to operate Water Treatment Works and pumping stations, ensuring safe, compliant delivery of high-quality water. You will monitor stock, manage suppliers via SAP, and coordinate contractors while upholding health, safety and environmental standards.

Undertaking duties with the ME&I team, you’ll help plan shutdowns, support budgets, and contribute to reliable water supply across the area.

Qualifications

• NVQ Level 2 or above, BTEC, ONC/HNC qualification in Water or a related discipline.
• UK driving licence.
• Experience in the water industry with a safety focus.

Responsibilities

• Operate Water Treatment Works and pumping stations following BMS and safety rules.
• Manage chemical stock, consumables and supplies via SAP and controls.
• Induct, supervise and coordinate external contractors for maintenance and project work.
• Ensure health, safety and quality compliance across operations.
• Coordinate with ME&I Crafts Team for maintenance activities.
• Plan plant shutdowns with Network Supervisors to maintain water supply.
• Support annual leave, sickness cover, and standby roster commitments.
• Undertake other duties to support business needs.

Skills

Customer service

Collaborative work

Attentive to safety

SAP familiarity

Scope X

Exchange

Word

Excel

Regulatory awareness

Education

NVQ Level 2 or above / BTEC / ONC/HNC in Water

Tools

SAP

Job description

As a key member of the team, you will operate Water Treatment Works and associated water pumping stations in accordance with company BMS and Health & Safety requirements, helping to ensure the reliable delivery of high-quality water services to our customers. Key responsibilities will include:

• Managing chemical stock levels, consumables and other essential supplies through effective purchasing and control processes using SAP.
• Monitoring and managing expenditure to support the achievement of budgetary targets.
• Inducting, supervising and coordinating external contractors undertaking revenue and reactive capital maintenance activities, breakdown repairs and project work.
• Ensuring full compliance with Health & Safety and BMS requirements, while maintaining high standards of quality control.
• Working closely with the ME&I Crafts Team to coordinate revenue and reactive capital maintenance activities.
• Liaising with Network Supervisors and Operatives to plan and coordinate plant shutdowns for maintenance and other site activities, ensuring continuity of water supply wherever possible.
• Contributing to team resilience by supporting annual leave and sickness cover arrangements across the operational area.
• Undertaking any other duties required to support the needs of the business.

This is an excellent opportunity to play an important role in the safe, efficient and reliable operation of critical water treatment infrastructure while working collaboratively with a range of operational and technical teams.

Essential Knowledge, Skills & Experience

• NVQ Level 2 or above, BTEC, ONC/HNC qualification in Water or a related discipline.
• UK driving licence

Experience

• Experience gained within the water industry, with a strong commitment to working safely and ensuring compliance with all Health & Safety requirements.

Knowledge & Skills

• Passionate about delivering excellent service and putting our customers at the heart of everything you do.
• Confident using computer systems and software, such as SAP, Scope X, Exchange, Word and Excel.
• Awareness of industry regulators and their role in the sector, including the Drinking Water Inspectorate (DWI), Environment Agency and Natural Resources Wales (NRW).
• Understanding of abstraction licence requirements and the management of raw water intakes.
• Understanding of discharge consent licences and environmental compliance requirements relating to site discharges.
• Able to work collaboratively with colleagues, contractors and stakeholders to support the safe and efficient operation of water treatment assets.

Good to know

• Working Pattern: Monday to Friday, 8:00am to 4:00pm, providing a consistent work-life balance. Upon successful completion of training, you’ll join a standby rota, typically 1 week in every 4, helping to support the continued delivery of essential services & up to 260 hours of planned overtime with additional earning potential. A company vehicle will be provided.