Production Support Technician

Berry Recruitment; Abingdon; On-site; GBP 27,000 - 33,000; Full time

Job summary

Berry Recruitment is seeking a Production Support Technician for Milton Park, Abingdon. The role focuses on maintaining product knowledge, supporting production test and assembly equipment, and driving continuous improvements.

You will analyse production data, assist with root cause analysis, mentor apprentices, ensure safety and ESD, and contribute to process changes to maximise uptime.

Qualifications

• GCSE in Maths and English (or equivalent) plus HNC or equivalent qualification in a relevant engineering discipline.
• Minimum 3 to 5 years of experience in an electronics manufacturing, test or repair environment.
• Strong fault-finding capability to component level on electronic assemblies.
• Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.
• Good electro‑mechanical knowledge, supported by qualification or equivalent experience.
• Understanding of production test equipment and automated test environments.
• Working knowledge of Lean tools (e.g. 5S, process mapping) and structured problem‑solving techniques (e.g. root cause analysis, Ishikawa).
• Experience working within ISO 9001 or regulated manufacturing environments.
• Confident soldering and rework skills.
• Ability to interpret production performance data and identify trends.
• Strong organisational skills with the ability to manage multiple priorities in a fast‑paced production environment.
• Good written and verbal communication skills, able to articulate technical issues clearly to different audiences.
• Competent in Microsoft Office applications.

Responsibilities

• Develop and maintain a strong working knowledge of products and associated manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and repeat issues, driving root cause analysis and supporting permanent corrective actions.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Maintain, calibrate and commission assembly and test equipment in line with planned maintenance schedules.
• Analyse production data (e.g. test failures, rework trends, downtime) to identify improvement opportunities.
• Contribute to continuous improvement initiatives using structured problem-solving tools (e.g. 5 Whys, Ishikawa, 8D).
• Support the introduction of new products and process changes into manufacturing, ensuring robust transition to production.
• Create clear technical reports relating to product and process issues.
• Act as a technical mentor to apprentice technicians and production operators, supporting skills development on the shop floor.
• Ensure safe working practices in accordance with company health and safety policies, including ESD control.

Skills

Fault-finding

BOM analysis

Schematic reading

Electro-mechanical know-how

Lean tools

Root cause analysis

ISO 9001 experience

Soldering

Data interpretation

Communication

Education

GCSE Maths and English

HNC or equivalent engineering qualification

Job description

Production Support Technician – Milton Park, Abingdon

Salary: £30,000 per annum

Key Responsibilities

• Develop and maintain a strong working knowledge of products and associated manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and repeat issues, driving root cause analysis and supporting permanent corrective actions.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Maintain, calibrate and commission assembly and test equipment in line with planned maintenance schedules.
• Analyse production data (e.g. test failures, rework trends, downtime) to identify improvement opportunities.
• Contribute to continuous improvement initiatives using structured problem-solving tools (e.g. 5 Whys, Ishikawa, 8D).
• Support the introduction of new products and process changes into manufacturing, ensuring robust transition to production.
• Create clear technical reports relating to product and process issues.
• Act as a technical mentor to apprentice technicians and production operators, supporting skills development on the shop floor.
• Ensure safe working practices in accordance with company health and safety policies, including ESD control.

Qualifications

• GCSE in Maths and English (or equivalent) plus HNC or equivalent qualification in a relevant engineering discipline.
• Minimum 3 to 5 years of experience in an electronics manufacturing, test or repair environment.
• Strong fault-finding capability to component level on electronic assemblies.
• Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.
• Good electro‑mechanical knowledge, supported by qualification or equivalent experience.
• Understanding of production test equipment and automated test environments.
• Working knowledge of Lean tools (e.g. 5S, process mapping) and structured problem‑solving techniques (e.g. root cause analysis, Ishikawa).
• Experience working within ISO 9001 or regulated manufacturing environments.
• Confident soldering and rework skills.
• Ability to interpret production performance data and identify trends.
• Strong organisational skills with the ability to manage multiple priorities in a fast‑paced production environment.
• Good written and verbal communication skills, able to articulate technical issues clearly to different audiences.
• Competent in Microsoft Office applications.

Equal Employment Opportunity

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.