Production Support Planner

JR United Kingdom; Wimborne Minster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Production Support Estimator and Planner in Wimborne Minster. The role involves supporting production operations with job estimating, procurement, and customer account management. Ideal candidates will have a strong CNC engineering background complemented by excellent communication and organizational skills. Multiple tasks require adaptability within a dynamic environment.

Qualifications

• Experienced CNC Engineer with strong technical knowledge.
• Proven background in job estimation and customer service.
• Proficient in Microsoft Office 365.

Responsibilities

• Estimate processes and timings in collaboration with engineers.
• Serve as key contact for customer accounts and respond to queries.
• Use Microsoft Office 365 for documentation and task tracking.

Skills

CNC Engineering

Estimating

Customer Service

Procurement

Microsoft Office 365

Job description

Social network you want to login/join with:

Production Support Planner, wimborne minster

col-narrow-left

Client:

SOUTH WEST RECRUITMENT

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

21.07.2025

Expiry Date:

04.09.2025

col-wide

Job Description:

Role Overview:

We are seeking a highly capable and experienced Production Support Estimator and Planner with a strong background in CNC engineering. This role involves supporting production operations through accurate job estimating, procurement, customer account management, and direct customer engagement. The ideal candidate will combine technical expertise with excellent administrative and communication skills.

Salary: This position comes with a competitive market related salary and comprehensive benefits package. Please call Alan for more details on both.

Hours of Work:

Monday - Thursday 7.15am - 4.45pm

Friday 7.30am - 11.30am

Key Responsibilities:

Estimating & Process Planning

• Processes and timings (in collaboration with engineers)
• Methods of manufacture
• Subcontractor involvement and costing
• Prepare quotations and follow through with necessary documentation.
• Source and procure required items including:
• Raw materials
• Cutting tools
• Oils, coolants, and consumables
• Packaging and general supplies
• Liaise with suppliers to ensure quality, cost-effectiveness, and timely delivery.

Customer Service & Account Management

• Serve as a key contact for customer accounts.
• Provide updates on orders, production status, and delivery timelines.
• Handle queries, resolve issues, and maintain strong client relationships.
• Attend meetings with existing and potential customers.
• Assist the sales team with technical insights and job feasibility.
• Support quotation and proposal development.

Administrative & Digital Tools

• Use Microsoft Office 365 proficiently for:
• Documentation (Word, Excel, Outlook, Access & PowerPoint)
• Task tracking and planning

Candidate Profile:

• Experienced CNC Engineer with strong technical knowledge.
• Proven background in job estimation, purchasing, and customer service.
• Proficient in Microsoft Office 365.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and adapt in a dynamic manufacturing environment.
• Experience working in a subcontract machining environment.
• Familiarity with MRP/ERP systems.
• Commercial awareness and ability to identify cost-saving opportunities.

To Apply for this position please submit an up to date CV and we will be in touch in due course.