Production Support Planner

South West Recruitment Ltd; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is seeking a Production Support Estimator and Planner with expertise in CNC engineering. The role includes estimating machining jobs, managing procurement, and maintaining customer relationships. Candidates should be experienced in CNC, job estimation, and Microsoft Office. The position comes with a competitive salary and comprehensive benefits.

Qualifications

• Experienced CNC Engineer with strong technical knowledge.
• Proven background in job estimation, purchasing, and customer service.
• Proficient in Microsoft Office 365.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and adapt in a dynamic environment.

Responsibilities

• Estimate machining jobs accurately, including processes and timings.
• Source and procure required items, ensuring quality and cost-effectiveness.
• Serve as a key contact for customer accounts and update on orders.
• Attend meetings with customers and assist sales team with insights.
• Use Microsoft Office 365 for documentation and task tracking.

Skills

CNC engineering

Job estimation

Purchasing

Customer service

Microsoft Office 365

Organizational skills

Communication skills

Job description

Role Overview:

We are seeking a highly capable and experienced Production Support Estimator and Planner with a strong background in CNC engineering. This role involves supporting production operations through accurate job estimating, procurement, customer account management, and direct customer engagement. The ideal candidate will combine technical expertise with excellent administrative and communication skills.

Salary: This position comes with a competitive market related salary and comprehensive benefits package. Please call Alan for more details on both.

Hours of Work:

Monday - Thursday 7.15am - 4.45pm

Friday 7.30am - 11.30am

Key Responsibilities:

Estimating & Process Planning

Estimate machining jobs accurately, including:

Processes and timings (in collaboration with engineers)
Methods of manufacture
Subcontractor involvement and costing

Prepare quotations and follow through with necessary documentation.

Purchasing & Materials Management

Source and procure required items including:

Raw materials
Cutting tools
Oils, coolants, and consumables
Packaging and general supplies

Liaise with suppliers to ensure quality, cost-effectiveness, and timely delivery.

Customer Service & Account Management

Serve as a key contact for customer accounts.
Provide updates on orders, production status, and delivery timelines.
Handle queries, resolve issues, and maintain strong client relationships.

Sales Support

Attend meetings with existing and potential customers.
Assist the sales team with technical insights and job feasibility.
Support quotation and proposal development.

Administrative & Digital Tools

Use Microsoft Office 365 proficiently for:

Documentation (Word, Excel, Outlook, Access & PowerPoint)
Task tracking and planning

Candidate Profile:

Essential:

Experienced CNC Engineer with strong technical knowledge.
Proven background in job estimation, purchasing, and customer service.
Proficient in Microsoft Office 365.
Strong organizational and communication skills.
Ability to manage multiple tasks and adapt in a dynamic manufacturing environment.

Desirable:

Experience working in a subcontract machining environment.
Familiarity with MRP/ERP systems.
Commercial awareness and ability to identify cost-saving opportunities.

To Apply for this position please submit an up to date CV and we will be in touch in due course.