Production Support Planner

South West Recruitment; Ferndown; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is looking for a skilled Production Support Estimator and Planner to enhance production operations. The ideal candidate will possess strong CNC engineering expertise and be well-versed in job estimation and customer service. Responsibilities include accurate job estimating, procurement, and maintaining client relationships. Competitive salary and benefits offered.

Qualifications

• Experienced CNC Engineer with strong technical knowledge.
• Proficient in Microsoft Office 365.
• Strong organizational and communication skills.

Responsibilities

• Estimate machining jobs accurately.
• Source and procure required items.
• Provide updates on orders and delivery timelines.
• Assist sales team with job feasibility.

Skills

CNC engineering

Job estimation

Customer service

Microsoft Office 365

Communication skills

Job description

Role Overview:

We are seeking a highly capable and experienced Production Support Estimator and Planner with a strong background in CNC engineering. This role involves supporting production operations through accurate job estimating, procurement, customer account management, and direct customer engagement. The ideal candidate will combine technical expertise with excellent administrative and communication skills.

Salary: This position comes with a competitive market related salary and comprehensive benefits package. Please call Alan for more details on both.

Hours of Work:

Monday - Thursday 7.15am - 4.45pm

Friday 7.30am - 11.30am

Key Responsibilities:

Estimating & Process Planning

• Estimate machining jobs accurately, including:
  • Processes and timings (in collaboration with engineers)
  • Methods of manufacture
  • Subcontractor involvement and costing
• Prepare quotations and follow through with necessary documentation.

Purchasing & Materials Management

• Source and procure required items including:
  • Raw materials
  • Cutting tools
  • Oils, coolants, and consumables
  • Packaging and general supplies
• Liaise with suppliers to ensure quality, cost-effectiveness, and timely delivery.

Customer Service & Account Management

• Serve as a key contact for customer accounts.
• Provide updates on orders, production status, and delivery timelines.
• Handle queries, resolve issues, and maintain strong client relationships.

Sales Support

• Attend meetings with existing and potential customers.
• Assist the sales team with technical insights and job feasibility.
• Support quotation and proposal development.

Administrative & Digital Tools

• Use Microsoft Office 365 proficiently for:
  • Documentation (Word, Excel, Outlook, Access & PowerPoint)
  • Task tracking and planning

Candidate Profile:

Essential:

• Experienced CNC Engineer with strong technical knowledge.
• Proven background in job estimation, purchasing, and customer service.
• Proficient in Microsoft Office 365.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and adapt in a dynamic manufacturing environment.

Desirable:

• Experience working in a subcontract machining environment.
• Familiarity with MRP/ERP systems.
• Commercial awareness and ability to identify cost-saving opportunities.

To Apply for this position please submit an up to date CV and we will be in touch in due course.