Production Support Engineer - Python

JR United Kingdom; Kingston upon Hull; On-site; GBP 40,000 - 60,000; Full time

Job summary

Apexon is looking for a Production Support Engineer to join their L3 team in Kingston upon Hull. This role involves maintaining the integrity of trading systems and troubleshooting complex issues. Candidates should have strong programming skills and thrive in high-pressure environments, with excellent communication capabilities.

Benefits

25 days holiday + Statutory bank holidays

Access to YuLife wellness platform and Meditopia App

Life Insurance & Income protection

Enhanced Maternity Pay & Paternity Pay

Cycle to work scheme

Support in obtaining relevant certifications

Qualifications

• Proficiency in at least one object-oriented programming language (e.g., Java, Python).
• Strong debugging and troubleshooting skills.
• Experience in a dynamic, high-pressure work environment.

Responsibilities

• Provide end-to-end production support for trading systems.
• Debug and troubleshoot reported system/user issues efficiently.
• Analyze incidents and implement preventive measures.

Skills

Debugging and troubleshooting

Communication

Object-oriented programming

Problem management

Job description

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Production Support Engineer - Python, kingston upon hull, east yorkshire

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Client:

Apexon

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We are seeking a dynamic and skilled professional to join our L3 Production Support team in London. This role is integral to our front-office operations, requiring a proactive, hands-on individual who can operate in a fast-paced and challenging environment.

Key Responsibilities:

• Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
• Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations.
• Analyze incidents, identify root causes, and implement preventive measures.
• Engage in frequent problem management, ensuring long-term stability of systems.
• Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
• Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more

Required Skills and Qualifications:

• Proficiency in at least one object-oriented programming language (e.g., Java, Python).
• Strong debugging and troubleshooting skills, with the ability to solve complex technical issues.
• Excellent communication skills to collaborate with stakeholders at all levels.
• Experience in a dynamic, high-pressure work environment.
• Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified by Great Place To Work, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

25 days holiday + Statutory bank holidays, with the option to carry forward or 'cash-in' 5 days each year

Access to YuLife wellness platform, subscription to Meditopia App, premium subscription to Fiit, life coaching & emotional wellbeing sessions, 24 / 7 virtual GP Access, Employee Assistance Programme

Life Insurance & Income protection

Enhanced Maternity Pay & Paternity Pay

Cycle to work scheme.

A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount.

Support in obtaining relevant certifications.