Production Runner, Studios

IMG; Uxbridge; On-site; GBP 18,000 - 24,000; Full time

Job summary

IMG Studios in Stockley Park, Uxbridge, is seeking a Runner to support productions and client services. The role includes hospitality duties, site maintenance, stock handling and assisting crews across various shifts.

You will work within a client-facing team, upholding high standards of service, professionalism and safety, while coordinating with Operations and Admin to ensure smooth daily operations.

Qualifications

• Experience in a media environment (paid or unpaid)
• Client-facing experience with strong customer service
• Interest in sport

Responsibilities

• Visit each suite hourly to offer refreshments to staff.
• Check and visit operational areas regularly (MSA, MCR).
• Receive stock deliveries and check against delivery notes.
• Keep IMG Studios clean; report any issues to the Operations Delivery Team.
• Clear edit suites after bookings and prepare areas for the next day.
• Assist productions and staff as required; carry out general tasks.
• Answer phones and respond to client requests promptly.
• Adhere to health and safety policies and procedures.
• Maintain professional, client-facing relationships with staff and clients.

Job description

Who We Are

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Who We Are

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Key Responsibilities And Accountabilities

The Runner will work as part of a team of Runners servicing the client areas by;

• Visiting each suite on an hourly basis to offer refreshments to the people working there;
• Checking/Visiting Operational areas regularly i.e. MSA, MCR.
• Taking receipt of stock deliveries, checking stock against delivery notes;
• Ensuring all areas of IMG Studios are kept clean and tidy and reporting any problems to the Operations Delivery Team.
• Reporting any faults with fixtures or furnishings to Office Admin.
• Clearing edit suites at the end of each booking, preparing areas for the following day
• Carrying out general tasks to assist productions as required by any staff member or client;
• Answering phones and responding to clients’ requests promptly;
• The Runner will be aware of, and comply with, the company’s Health and Safety policies and procedures;
• The runner will maintain an excellent working relationship with clients, freelance operators and staff and maintain a helpful, professional, and friendly attitude at all times. It is a client facing role and client satisfaction is its primary purpose;
• You may also be required to carry out any other duties which are within the scope and purpose of the job as requested by the Operations Delivery Manager.

Knowledge And Experience

• Work experience in a media environment whether paid or unpaid
• Experience in a client facing role and understanding of good customer service
• Interest in sport

In addition, success at IMG is driven by four core competencies that apply to all employees:

Business Acumen – Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes

Operational Excellence – Driving efficiency, governance, and continuous improvement in delivery & operations

Innovation Mindset – Cultivating curiosity, experimentation, and forward-looking capability development

Leadership & Collaboration – Inspiring others, building trust, and enabling collaboration across teams

Working Conditions

• Contract Type: 10-month fixed-term contract
• Location: Stockley Park, Uxbridge.
• Working Hours: Shift pattern based on an average of 40 hours per work, including weekend working.

TKO EEO Statement

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.