Production Print Field Service Engineer

Concept Information Technology; Leicester; On-site; GBP 34,000; Full time

Job description

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Production Print Field Service Engineer, Leicester

Location:

Leicester

Job Category:

Field Service Engineering

EU work permit required:

Yes

Job Reference:

BBBH56733_1733878847

Job Views:

64

Posted:

11.12.2024

Expiry Date:

25.01.2025

Job Description:

I have a fantastic opportunity to work for a leading provider of office technology and IT services. My clients are looking for skilled light Production Print FSE to cover areas within the Midlands. As this role is a hybrid position you must be happy to support and assist in the refurbishment of print devices too.

Responsibilities:

1. Providing the very best service levels to our clients at all times
2. Responding and arriving on clients' site promptly and within set SLA response times
3. Repairing any reported device mechanical & IT issues, plus providing regular scheduled preventative maintenance calls on equipment
4. Keeping up to date with all manufacturer service bulletins
5. Networking equipment including scanning & document management solutions on all new multi-functional devices sold throughout the product range
6. Taking responsibility for all parts stock
7. Providing remote technical phone support to clients, attempting to resolve any problems by phone
8. Time management and fast pace is essential as is being a quick learner, with hands-on training

Skills/Experience Required:

All candidates must have experience as a field-based engineer and be enthusiastic, polite, mechanically and IT literate, highly organized, plus have good customer communication skills. Problem-solving and identifying faults on mechanical equipment in addition to IT issues is an essential skill for this role whilst full training will also be provided ongoing.

Package:

1. Basic is up to £34,000
2. Toyota Hybrid Car + fuel
3. Annual Bonus up to £500
4. 26 days holiday + bank holidays
5. Pension

For further details and to apply for this role should you meet the above criteria please email.