Production & Operations Manager

Maharishi; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Maharishi seeks an experienced Production & Operations professional to oversee end-to-end production and operational flow across its collections. You will coordinate with Merchandising, Design, Buying, Wholesale, Retail and Accounts to align requirements and ensure on-time delivery.

You will manage critical paths, supplier relationships and inventory, driving efficiency and cost control across fabrics, trims and finished goods while reporting progress to senior management.

Qualifications

• 8+ years in a similar fashion operations role.
• Strong admin efficiency and multitasking.
• ERP experience, NetSuite preferred.
• Collaborative and communication skills.
• AI fluency for efficiency improvements.
• Reporting to MD is essential.

Responsibilities

• Oversee end-to-end production and operational flow from development to delivery.
• Coordinate with Merchandising, Design, Buying, Wholesale, Retail and Accounts.
• Manage critical paths and deadlines with internal teams and partners.
• Handle orders, MOQs, cancellations and top-ups for wholesale/retail.
• Manage fabrics, trims, materials and finished goods purchasing.
• Monitor production progress and resolve delays with suppliers.
• Review costs, margins and production requirements to improve profitability.
• Oversee warehousing, inventory, logistics, and international shipping.
• Maintain NetSuite inventory and stocktakes.
• Develop SOPs and weekly/seasonal reporting; run cross-functional meetings.

Skills

Admin efficiency

Attention to detail

Problem solving

Critical thinking

AI fluency

Tools

NetSuite ERP

Job description

This position will oversee the end-to-end production and operational flow of Maharishi’s collections, working cross-functionally to ensure product is developed, produced and delivered efficiently and on schedule. The role will work closely with teams across the business and external partners.

Responsibilities

• Manage the end-to-end production and operational flow of product, from collection development and sampling through to production, warehousing, fulfilment and delivery across wholesale, retail and eCommerce.
• Work closely with Merchandising, Design, Buying, Wholesale, Retail and Accounts to align collection, production and operational requirements.
• Review collection development at key stages to ensure rangeplan boxes are correctly fulfilled and all product categories are covered.
• Create and manage critical paths, coordinating internal teams and external partners to ensure production, sampling and delivery deadlines are met.
• Ensure timely handover of collection for sampling with feedback from internal stakeholders.
• Engage with partnerships team to schedule development and production, ensuring that all special projects are incorporated to critical path.
• Manage final wholesale and retail order books, including MOQ reviews, proposed cancellations and top-ups, presenting the consolidated order book to the Managing Director for approval.
• Manage purchasing strategy for fabrics, trims, raw materials and finished goods, balancing lead times, MOQs, cash flow, production requirements and warehouse capacity.
• Monitor production progress, raw material availability and factory timelines, proactively resolving delays and coordinating sampling feedback with internal teams and suppliers.
• Review target costs, margins and production requirements throughout the development process, identifying opportunities to improve efficiency and profitability.
• Oversee production quality control, ensuring fabrics, materials and finished products meet required specifications and quality standards.
• Manage warehousing, inventory, logistics and fulfilment, including international shipping, customs, duties and seasonal stock transfers to the New York City store.
• Manage relationships with suppliers, freight forwarders and logistics partners, monitoring service levels and negotiating costs.
• Maintain accurate inventory and asset records across all locations using NetSuite, including reconciliations and stocktakes.
• Maintain an overview, with an eye on efficiency, of the storage of materials and goods.
• Monitor production, freight, warehousing and operational costs, identifying efficiencies and cost-saving opportunities.
• Develop and maintain SOPs, systems and weekly/seasonal reporting, and facilitate regular cross-functional meetings to ensure clear communication and accountability.

Qualifications

• 8+ years of experience within a similar role in the fashion industry.
• High admin efficiency / attention to detail. Ability to juggle multiple projects at once.
• Experience with ERP systems, specifically NetSuite, preferred.
• Confident, communicative and collaborative approach to work.
• Problem solving and critical thinking skills.
• AI fluency desired, with a strong understanding of how to use AI tools to improve efficiency, workflows, reporting and decision-making.
• The role reports directly into the MD and so communicating and reporting directly to management is essential.