Production Operations Manager

Royal Albert Hall; City of Westminster; On-site; GBP 60,000 - 85,000; Full time

Job summary

The Royal Albert Hall is seeking an experienced Production Operations Manager to lead operational planning, technical delivery and safe execution of world-class events across the venue.

You will oversee the Technical Production Management team, coordinate with promoters and contractors, and ensure resources are deployed effectively. This role combines strategic leadership with hands-on delivery to maintain the Hall's high standards.

Qualifications

• Extensive experience leading complex live event productions.
• Proven ability to manage multi-disciplinary teams under tight deadlines.
• Strong focus on safety, risk management and quality standards.

Responsibilities

• Lead operational planning and advance technical requirements for events.
• Oversee Technical Production Managers and casual staff.
• Manage contractor relationships, risk assessments and safe systems of work.
• Coordinate annual maintenance programmes and budget delivery.

Skills

Operational planning

Technical delivery

People leadership

Contractor management

Risk assessments

Maintenance planning

Job description

The Royal Albert Hall is seeking an experienced, organised and solutions-focused Production Operations Manager to lead the operational planning, technical delivery and safe execution of world-class events across one of the world's most iconic live entertainment venues. This role sits at the heart of our Production & Technical department, overseeing the Technical Production Management team that ensure every event is delivered safely, professionally and to the highest possible standard.

You will lead and oversee the operational planning and technical advancing of events across the Hall's Auditorium and other performance spaces, working closely with promoters, artists, contractors and internal teams to ensure every production is delivered safely, efficiently and with exceptional attention to detail. From coordinating complex technical requirements to overseeing major builds and high-profile events, you will provide the leadership and oversight required.

This role is about more than technical delivery. It is about leading people and fostering a culture of professionalism, collaboration and continuous improvement. You will manage and develop a team of Technical Production Managers and a large pool of casual technical staff, providing coaching, guidance and support while ensuring resources are effectively deployed across an ambitious and varied event programme. Your leadership will help create an environment where individuals can thrive and perform at their best.

You will oversee relevant contractor management, risk assessments, construction phase planning and safe systems of work, ensuring complex productions and maintenance projects are delivered with careful planning and robust operational control. You will also lead key elements of our annual maintenance programme, coordinating resources and stakeholders to deliver critical workstreams on time and to budget.

This is an exciting opportunity for an experienced production professional to take on a key leadership role within a world-class venue, helping shape the operational excellence that underpins every performance and event at the Royal Albert Hall

The closing date for all applications is at 11.59pm on 19 November 2026. Applicants must be available for a first interview on the week commencing 23 November 2026.

The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply .