Production Monitoring Team Lead

ZipRecruiter; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in recruitment is seeking a Production Monitoring Team Lead to ensure service stability of their Oracle HCM systems. You will oversee monitoring, incident management, and performance analysis while collaborating with IT teams and driving process improvements. This is a great opportunity for a technically skilled leader to contribute in a dynamic environment.

Qualifications

• Strong knowledge of Oracle HCM, OLTP, batch processing, and ITIL.
• Experience with BSM or similar monitoring tools.
• Prior experience in production monitoring environments.

Responsibilities

• Monitor Oracle HCM systems using tools like BSM.
• Identify and escalate issues impacting SLAs.
• Generate reports based on performance metrics.
• Collaborate with IT and support teams.
• Drive process improvements and mentor team members.

Skills

Problem-solving

Communication

Leadership

Oracle HCM

Performance analysis

Tools

BSM

Job description

Job Description

Job Title: Production Monitoring Team Lead
Location: Warwick
Start Date: June
Job Type: Contract

We're looking for a proactive and technically skilled Team Leader to oversee the monitoring of a live Oracle HCM-based production system. This critical role ensures service stability through Real Time monitoring, incident management, and performance analysis.

Key Responsibilities:

• Monitor Oracle HCM systems using tools like BSM
• Identify and escalate issues impacting SLAs
• Analyse performance metrics and generate reports
• Collaborate with IT and support teams
• Drive process improvements and mentor team members

What You'll Need:

• Strong knowledge of Oracle HCM, OLTP, batch processing, and ITIL
• Experience with BSM or similar monitoring tools
• Excellent problem-solving and communication skills
• Prior experience in production monitoring environments

Success Metrics:

• Consistent SLA compliance
• Timely and actionable reporting
• Leadership in maintaining ESR system stabilit

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces and will treat everyone equally. Please see our website for our full statement.