Production Engineer: Field Service & Quality Improvement

Oxford Nanopore Technologies; Oxford; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Bonus

Pension

Private healthcare

Excellent starting salary

Job summary

Oxford Nanopore Technologies is seeking a proactive Production Engineer to support Field Service Engineers and global teams. You will bridge manufacturing operations, field service and quality to ensure high-quality documentation, effective troubleshooting and continuous improvement.

Key duties include developing SOPs, leading CAPA activities, managing spare parts and tool kits, and driving reliability and regulatory compliance across device production and field service activities.

Qualifications

• Experience in a regulated industry (medical device/pharma)
• Producing test and inspection documentation and operating procedures
• Conducting and leading root cause analysis meetings
• Excellent oral communication skills essential

Responsibilities

• Define procedures for Field Service Engineers to follow
• Lead corrective action meetings investigating field issues
• Collaborate with cross-functional teams to ensure product quality and conformity
• Develop and update SOPs and work instructions for FSE activities
• Manage device spare parts kits, BOMs and field service tool kits
• Collate and interpret data to identify trends and drive improvement initiatives
• Support CAPA processes including root cause analysis and corrective actions
• Provide support for production NPI activities
• Maintain compliance with internal quality standards and external regulations

Skills

ISO9001

GMP

GDP

Microsoft Office

Root cause analysis

Documentation

Education

Degree in Mechanical Engineering or similar

Job description

Oxford Nanopore Technologies is seeking a proactive Production Engineer to support Field Service Engineers and global teams. You will bridge manufacturing operations, field service and quality to ensure high-quality documentation, effective troubleshooting and continuous improvement.

Key duties include developing SOPs, leading CAPA activities, managing spare parts and tool kits, and driving reliability and regulatory compliance across device production and field service activities.