Production Coordinator Assistant - Part time role 2 - 3 days per week

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Production Coordinator Assistant for a part-time role in London. This position offers a fantastic opportunity to be involved in the operations of a successful womenswear brand. You will coordinate customer orders, manage logistics, and provide customer support while ensuring timely deliveries. The role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. If you have a background in fashion administration and are looking for a dynamic role, this is the perfect opportunity for you.

Qualifications

• Experience in fashion administration and logistics.
• Strong customer service and communication skills.

Responsibilities

• Coordinate customer orders and logistics for timely deliveries.
• Provide customer support and manage shipping inquiries.

Skills

Fashion Administration

Logistics Processes

Customer Service

Communication Skills

Excel Proficiency

Attention to Detail

Problem-Solving Skills

Tools

Excel

Job description

Production Coordinator Assistant - Part-time role 2-3 days per week, London

Client: QHQ

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f836aba8a347

Job Views: 5

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

We have a great part-time role for a candidate with experience in fashion operations. Our client is a highly successful established womenswear brand producing own brand and private-label clothing for department stores and boutiques in the UK and abroad.

The responsibilities are varied, involving customer orders, production, logistics, and customer support, offering a great opportunity to be involved in the day-to-day operations of the company.

The role is 2 to 3 days a week, with an immediate start. The salary is negotiable and pro-rata.

• Liaising with the Production Coordinator and warehouse to ensure customer delivery dates are met without fail, adhering to critical paths for each customer.
• Liaising with the Pre-Production Coordinator regarding order approvals.
• Managing and resolving internal and external shipping enquiries.
• Coordinating the delivery process of garments to multiple customers, preparing paperwork and certificates in advance to ensure smooth deliveries.
• Managing the website and dispatching customer orders promptly.
• Providing customer support.
• Creating and sending newsletters for customer information and marketing.
• Monitoring deadlines and collaborating with team members and the factory to ensure timely deliveries.
• Communicating effectively with team members and the Managing Director about delivery progress and schedule changes.

Requirements:

• Previous experience in fashion administration.
• Understanding of logistics processes.
• Good customer service and communication skills.
• Proficiency in Excel and good numerical ability.
• Attention to detail and logical thinking to understand customer processes and systems.
• Highly organized with the ability to multitask and handle multiple deliveries.
• Ability to prioritize and adapt to changing daily tasks.
• Problem-solving skills and react effectively to last-minute changes in a fast-paced environment.
• A positive, reliable, and flexible attitude, willing to go beyond the job description as part of a small team.