Production Controller I

TAIT; Haverhill; On-site; GBP 21,000 - 32,000; Full time

Job summary

TAIT, a leader in live experiences, seeks a Production Controller I to support Production Control and manufacturing operations. The role involves data entry, documentation printing and distribution, and maintaining records to ensure on-time production execution.

Responsibilities include creating jobs and system structures, processing approved production information, and ensuring packs with drawings and BOMs are complete.

Qualifications

• Strong administration skills and high accuracy are essential.
• Ability to follow procedures and process information accurately.
• Experience with production administration or document control is advantageous.

Responsibilities

• Complete Production Control administration accurately and in line with established processes.
• Carry out routine data entry, document printing, and record maintenance to support Production Control.
• Maintain production systems, job structures, and documentation for manufacturing requirements.
• Create jobs and system structures from approved source information.
• Process approved production information to support schedule execution.
• Ensure manufacturing packs contain correct drawings, BOMs, and supporting docs.
• Process revision instructions and update documentation as required.
• Maintain accurate system records reflecting supplied information.
• Communicate with teams and escalate issues as needed.
• Manage workload with accuracy and within safety requirements.
• Support filing, printing, and document control standards.
• Take ownership for decisions and actions within the role.

Skills

Administration

Accuracy

Organization

Communication

Attention to detail

Microsoft Office

Education

General education

Tools

Microsoft Office

Business systems

Job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

The Production Controller I carries out the routine administrative activities required to support Production Control and manufacturing operations. This includes data entry, document printing and distribution, work-based structure set-up, processing approved production information, and maintaining accurate records within relevant systems. The role primarily supports the business and Production Control function by ensuring the information required to execute production on schedule is processed accurately and promptly.

Essential Responsibilities & Accountabilities:

• Complete Production Control administration accurately and in line with established processes and instructions.
• Carry out routine data entry, document printing, document distribution, filing, and record maintenance to support Production Control and manufacturing operations.
• Maintain production systems, job structures, work-based structures, and documentation to support manufacturing requirements.
• Create jobs and system structures correctly from approved source information.
• Process approved production information accurately and promptly to support schedule execution.
• Ensure manufacturing packs contain the correct drawings, BOMs, and supporting documentation before issue.
• Process revision instructions correctly and update affected documentation as required.
• Maintain accurate system records that reflect the information supplied to Production Control.
• Communicate effectively with relevant teams and escalates queries, production issues, or information gaps to the appropriate person.
• Manage assigned workload effectively while maintaining accuracy, organization, and compliance with Health, Safety, and Environmental requirements.
• Support filing, printing, and document control standards so that production information remains accurate, controlled, and accessible.
• Take ownership for decisions, actions, performance, and behavior within the scope of the role.
• Adhere to company policies, procedures, and expectations, including Health, Safety, and Environmental requirements.

Qualifications/Experience

• Good general education with strong administration, accuracy, and organizational skills.
• Experience in production administration, document control, manufacturing support, or a similar administrative role is beneficial.
• Ability to process information accurately and follow established procedures and instructions.
• Comfortable working with production systems, job records, drawings, BOMs, and supporting documentation.
• Good communication skills with the ability to escalates queries, information gaps, or production issues promptly.
• Strong attention to detail and ability to manage routine workload within agreed timescales.
• Computer proficiency, including Microsoft Office and relevant business systems, is beneficial.
• Ability to work in a manufacturing support environment and adapt to changing operational priorities.

Physical Demands

This role is primarily office and production-support based, with regular interaction with manufacturing documentation and production areas as required.

• Must be able to sit or stand for extended periods of time.
• Must be able to use a computer and handle printed production documentation for extended periods.
• Must be able to move between office and production areas as required.

Work conditions of the role are:

Work conditions may involve time in office and manufacturing environments, including exposure to standard workshop conditions when visiting production areas.

• Work environment may involve some exposure to hazards or physical risks which require following basic safety precautions.
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) when working within or visiting areas where required. This may include safety glasses, reflective vest, ear plugs, safety footwear, and other PPE as required by the location.

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.