Production App Management Lead (Calypso, AWS)

LSEG; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

LSEG is seeking a Manager to lead the Collateral Production Support Team across production, pre-production and test environments. You will investigate issues, develop fixes, and support new releases while maintaining infrastructure and processes.

The role requires strong Calypso, UNIX/Linux, AWS, and Oracle SQL skills, plus experience with monitoring tools and CI/CD; you will coordinate across IT and business teams and manage workloads and stakeholders.

Qualifications

• Hands on Experience in Calypso with complex up streams/down streams (Mandatory).
• Minimum 8 years of experience in SysAdmin / Infrastructure / Production Support involving Calypso.
• Strong UNIX/Linux System Administration skills preferably with shell scripts / python.
• Strong AWS System Administration skills
• Knowledge of Network Diagnostics, DNS Servers, Web Servers and firewall connectivity analysis, Windows Directory permissions management
• Strong Oracle Database/SQL skills, including AWS RDS & Aurora PostgreSQL.
• Functional knowledge of Red Hat JBoss EAP (or equivalent Web Server technology)
• Experience with IBM MQ
• Working knowledge of DataDog, CalMon monitoring tools.
• Hands-on in version control repository (Ideally DXOne, Gitlab)
• Preferable to have Control M experience.
• Exposure to CI/CD framework, Anthos Kubernetes & EKS.

Responsibilities

• Role involves managing the Collateral Production Support Team for the production, pre-production, and test functions.
• Investigating issues, developing fixes, supporting new releases, and performing maintenance and infrastructure administration tasks.
• Improvements through support process changes and performance tuning.
• May work across multiple shift rosters; on-call overnight and weekends.
• Communicate with business teams during investigations.
• Provide SME support to developers for bug fixes and new releases.
• Lead workload prioritisation and people management responsibilities.
• Support incidents, problems, and change management processes.

Skills

Calypso

UNIX/Linux

AWS Admin

Oracle SQL

Networking DNS

JBoss EAP

DataDog

GitLab

CI/CD

Kubernetes EKS

DXOne

Education

Technical degree

Tools

DXOne

Bitbucket

GitLab

ServiceNow

AWS RDS

Aurora PostgreSQL

Job description

LSEG is seeking a Manager to lead the Collateral Production Support Team across production, pre-production and test environments. You will investigate issues, develop fixes, and support new releases while maintaining infrastructure and processes.

The role requires strong Calypso, UNIX/Linux, AWS, and Oracle SQL skills, plus experience with monitoring tools and CI/CD; you will coordinate across IT and business teams and manage workloads and stakeholders.