Production and Operational Performance Manager (2594)

South West Water; Bournemouth; On-site; GBP 49,000 - 56,000; Full time

Job description

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Part of the Pennon group, at Bournemouth Water we provide 148.690 mega litres of reliable, efficient and high-quality drinking water to our region every day. Getting it right for customers is at the heart of everything we do. And we're committed to ensuring a safe and continuous public water supply for everyone, for years to come.

We're looking for a Production and Operational Performance Manager to join the team in Bournemouth on a full-time permanent basis. You will receive a salary between £49,472 - £55,269 plus a range of excellent company benefits + rewards.

About the role:

Providing operational oversight of the Bournemouth region's operational and environmental performance, specifically focused on EPA compliance, including but not limited to abstraction and discharge management, compensation adherence, MCERTS and WINEP.

You are the operational interface with central teams (Water Resources, Natural Resources, Service Improvement and Water Quality), and the first point of contact for tactical EA liaison.

You will collaborate with SWW to work on integration, promoting and leading on the 'best of the best'.

What you'll be doing:

• Being accountable for compilation and monitoring of Bournemouth ODI performance with associated reporting, including input into Annual Performance Reporting.
• Taking responsibility for the re-creation of the Bournemouth Control Room and overall management of the Bournemouth region's Incident Response structure.
• Representing Bournemouth region operations for integration activities across the group, particularly focused on Control Room and IT.
• Leading operational contact for the Environment Agency and related Pennon departments.
• Ensuring key operational, environmental and ODI reports are underpinned by robust methodologies and delivering to stakeholders.
• Ensuring operational delivery of Water Resources and Natural Resources plans.
• Driving operational delivery of catchment management plans.
• Ensuring the Bournemouth region performs to a compliant standard on abstraction and compensation, identifying potential risks of breaches and implementing investigations to near misses or breaches.
• Working with central teams on any required changes to existing licenses.
• Preparing the region for EPA compliance.
• Participate in Standby requirements.

What we are looking for:

• Degree educated or equivalent experience gained through work.
• Operational control room experience.
• Managing incidents.
• Internal and external performance reporting capability.
• Ability to multi-task and manage priorities to meet business needs and meet deadlines.
• Planning, project management and problem solving skills.
• Experience of dealing with individuals at senior level within an organization.

What's in it for you:

• At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits:
• Job needs car.
• Generous holiday allowance plus bank holidays.
• Buy or sell annual leave to offer you extra flexibility.
• Buy a bike and safety equipment tax-free, through our Cycle to Work scheme.
• We offer free car parking at the majority of our sites.
• Take up to 26 weeks' additional maternity leave.
• Share your parental leave and split your time off to care for your child how you choose.
• Invest in Pennon Group plc through our employee share schemes.
• We support our people by offering a free, confidential Employee Assistance Programme.
• Look after your wellbeing with our Champion Health support platform.
• Enjoy free eye tests and discounts on frames and lenses at Specsavers.
• Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox.
• A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more.
• A discretionary Bonus.
• Competitive Contributory Pension.
• And plenty more!

Closing Date: 22nd April 2025

If you are looking for a new challenge, please click apply now to be considered as our Production and Operational Performance Manager - we look forward to receiving your application.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.