Production AI Engineer: Real-Time Voice & Pricing

Wave Group; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Wave Group is undergoing an AI transformation and seeks a software engineer to build a real-time voice AI system for customer verification and autonomous handling of live calls. You will shape the AI roadmap and deliver production-ready LLM-powered features across EU markets.

We value strong Python skills, hands-on experience with RAG and vector stores, and familiarity with voice AI tools. VISA sponsorship is NOT available for this role.

Qualifications

• Strong Python and experience shipping LLM-powered systems to production.
• Hands-on RAG experience with vector stores and retrieval mechanisms.
• Experience with real-time voice AI systems is preferred.

Responsibilities

• Build real-time voice AI system for customer verification and service autonomously.
• Develop intelligent pricing/AI capabilities roadmap as part of AI transformation (if applicable).

Skills

Python

LLM production

Voice AI

Tools

Pinecone

Azure Search

Deepgram/Whisper/Azure Speech

Job description

Wave Group is undergoing an AI transformation and seeks a software engineer to build a real-time voice AI system for customer verification and autonomous handling of live calls. You will shape the AI roadmap and deliver production-ready LLM-powered features across EU markets.

We value strong Python skills, hands-on experience with RAG and vector stores, and familiarity with voice AI tools. VISA sponsorship is NOT available for this role.