Product Test Engineer

DiGiCo Limited; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

DiGiCo Limited in Greater London is seeking a Product Test Engineer to test professional digital mixing consoles and related products. You will verify that features work as intended, test new capabilities, and report any issues to the R&D teams.

Training in console testing and defect reporting will be provided. You will spend days testing on pro-audio consoles, ensuring existing features remain intact while validating fixes and new releases.

Qualifications

• Strong audio knowledge and experience with DiGiCo consoles.

Responsibilities

• Test audio software, firmware and hardware releases by completing testing tasks.
• Analyse problems and produce accurate reports.
• Enter faults into defect tracking database.
• Work with development engineers to ensure problems are resolved.
• Report test results in meetings or test reports.
• Assist in automation of test procedures and in improving the test process.

Skills

Audio knowledge

DiGiCo consoles

Job description

Contract Type: Full time (37.5 hours per week)

Team

Product Test Team

Job title

Product Test Engineer

Reviewed by

Head of Software Development

Direct reports

None

Required Experience

Strong audio knowledge and prior experience of DiGiCo consoles is required.

Overall purpose of the job

Testing of professional digital mixing consoles and related products, to verify that products operate as expected.
To provide support to R&D teams and customers.

Main activities & responsibilities

The job entails audio hardware and software testing activities combined with digital mixing console usage. Strong audio knowledge and prior experience of DiGiCo consoles is required. Training in console testing practices and the administration of error reporting will be provided.

You will spend your day carrying out activities on pro-audio mixing consoles to test their capabilities. It will involve testing new features as they are developed, testing that existing features haven’t been broken as a result, testing fixes for known problems and reporting any problems you come across in the course of your tests.The main activities and responsibilities in this role are:

• Testing audio software product releases (software / firmware / hardware) by completing assigned testing-related tasks.
• Analysing problems and complete accurate reports.
• Entering faults into the defect tracking database.
• Working with development engineers to ensure problems are resolved.
• Reporting your test results through appropriate media (e.g., meetings, test reports)
• Monitoring outstanding issues and verifying resolved issues.
• Assisting in carrying out first-line fault confirmation and investigation for Customer Support
• Configuring necessary hardware and operating environments as needed to complete assigned testing.
• Writing or assisting in the development of test plans and test procedures.
• Assisting in the automation of relevant test procedures.
• Assisting in the continuous improvement of the product test process.
• Providing technical support on products and operating environments to internal and external customers.
• Working with engineers to replicate and correct issues reported by internal / external customers.
• Gaining in-depth experience in areas of technology, operational techniques and operating environments relevant to the testing of company products.
• Filling in reports as required on progress & planning tasks

Other features of the job

Occasional on-site work
Occasional overtime to get the job done.
Other reasonable tasks may be assigned to support the department.

Terms & conditions

37.5 hours per week 0830 – 1730 with an unpaid hour for lunch.