Product Technologist

Monsoon; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

23 days holiday

Bonus day off after 6 months

Pension enrollment after 3 months

Life assurance

Flexible working

Staff discount up to 50%

Interest-free season ticket loans

Wellness centre access

Job summary

Monsoon Accessorize seeks a Product Technologist to join our Technical Services team, focusing on jewellery, hair accessories and footwear. You will collaborate with Buying and Design to ensure quality, safety and regulatory compliance throughout product development.

The role involves factory and supplier engagements, testing oversight, and occasional overseas travel. A Bachelor’s degree in a relevant field or equivalent experience in quality/technical roles is preferred.

Qualifications

• Bachelor's degree in a relevant field, or equivalent experience within a quality or technical role covering accessories, particularly jewellery, hair accessories and footwear.
• Knowledge of jewellery construction techniques, including casting, plating, assembly methods and hallmarking, with understanding of quality/safety standards for ladies' and children's jewellery and hair accessories.

Responsibilities

• Build close working relationships with Category Teams to support product strategy and sustainability targets.
• Support Buying from prototype to production sign-off, ensuring quality and safety are designed in from the outset.
• Work with suppliers to achieve cost-effective production methods while meeting quality standards.
• Ensure all product testing is effectively managed with compliant quality processes.
• Liaise with QA teams in India and China to track product testing and supplier capabilities.
• Review returns data to ensure products meet customer expectations and drive improvements.
• Develop understanding of supplier capabilities and manufacturing processes; occasional overseas travel may be required.
• Monitor upcoming legislative changes with Buying, Design and suppliers and keep teams informed.
• Carry out regular store visits to review product ranges and gather feedback on issues.
• Analyse returns reports to identify quality concerns and drive corrective actions.
• Manage Due Diligence testing programme for jewellery and hair accessories.

Skills

Attention to detail

Communication skills

Stakeholder collaboration

Project management

Regulations & sustainability

Education

Bachelor's degree in a relevant field

Job description

• Build close working relationships with Category Teams (Buying and Design) to support product strategy, including sustainability targets.
• Support Buying from initial prototype through to production sign-off (including critical path management and adherence), working closely with Buying and Design teams to ensure quality and safety are designed into products from the outset. Conduct risk assessments during the initial development stage to ensure products are feasible, safe and legally compliant.
• Work with suppliers to achieve the most cost-effective production methods while delivering the required quality standards.
• Ensure all product testing is effectively managed and maintained, with quality processes consistently followed to ensure compliance with relevant regulations.
• Liaise closely with the India and China QA teams to ensure effective tracking of product testing and leverage their knowledge of suppliers to better understand supply base capabilities.
• Review returns data and customer feedback to ensure products meet customer expectations and drive improvements where required.
• Liaise with our Distribution Centre Quality Control team on any quality inspection queries and follow up with Buying teams and suppliers as required.
• Develop a strong understanding of supplier technical capabilities and manufacturing processes. Occasional overseas travel may be required.
• Work with the Technical Manager to monitor upcoming legislative changes and ensure Buying, Design and suppliers are informed in a timely manner.
• Carry out regular store visits to review product ranges and gather feedback on any product-related issues.
• Regularly analyse returns reports to identify quality concerns promptly and implement corrective actions.
• Manage the Due Diligence testing programme for jewellery and hair accessories.
  Accessorize is looking for a Product Technologist to work within our Technical Services team, with experience in jewellery, hair accessories and footwear. Experience in children's accessories is desirable., Proven experience as a Product Technologist or in a similar technical role.
• Bachelor's degree in a relevant field, or equivalent experience within a quality or technical role covering accessories, particularly jewellery, hair accessories and footwear.
• Knowledge of jewellery construction techniques, including casting, plating, assembly methods and hallmarking, together with an understanding of quality and safety standards across ladies' and children's jewellery and hair accessory categories, would be advantageous.
• Excellent attention to detail, with the ability to identify, investigate and resolve quality issues.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Ability to work in a fast-paced environment, manage multiple projects simultaneously and meet deadlines.
• Knowledge of industry regulations, certifications and sustainability practices.
• An interest in developing knowledge across other Accessorize product categories to provide support and cover when required.
• Strong product enthusiasm, a positive and collaborative approach, and the ability to build excellent working relationships as part of a high-performing team.
  Competitive salary
• 23 days holiday with the option to purchase additional holiday through our salary sacrifice scheme
• Bonus day off each year after 6 months service
• A pension that you will automatically be enrolled in after 3 months
• Life assurance (subject to participating in the pension scheme)
• A flexible working approach
• Early pay day Friday finish
• A generous staff discount with up to 50% discount on our products
• Interest free season ticket loans
• Access to our on campus wellness centre (pilates, yoga etc.)
• Additional discounts through our Benefits Portal

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.