Product Technical Program Manager - Digital Customer Solutions

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Product Technical Program Manager - Digital Customer Solutions, London

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Client:

Brambles

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0cfe0f5c54e5

Job Views:

12

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our.

Job Description

Across Brambles, our Digital activity is focused on three ‘Big Rocks’ of Asset Digitisation, Digital Customer Solutions & Advanced Analytics. While Asset Digitisation and Advanced Analytics are primarily centred on driving internal growth and profitability, the focus of Digital Customer Solutions (DCS) is to drive value for Brambles’ current and future customers by solving their challenges across their supply chains.

We combine CHEP's scale across global supply chains with new digital capabilities, offering businesses insights to improve product quality, reduce waste, and enhance business performance.

The Technical Program Manager is a senior member of the DCS team, responsible for managing the planning and execution of activities within the Solutions team and overseeing the DCS roadmap process.

This involves leading and managing:

• Evolving the 2-year DCS discovery and delivery roadmap, facilitating decisions and communication.
• Ideation, discovery, customer insights, OKRs tracking, and quarterly planning.
• Maintaining the DCS master roadmap to maximize solution-market fit, delivery, and ROI.
• Leading quarterly planning and stakeholder engagement processes.
• Driving continuous improvement in process maturity.
• Managing and developing the direct report team.
• Collaborating with Commercial and Product teams to align on goals and scope.
• Overseeing program delivery, resource allocation, and milestone tracking.

Experience:

• Degree in Technology, Engineering, Science, or Business.
• Relevant professional qualifications in Product, Project Management, or Business Planning.
• Proven success in roles like Product Management, Project Management, or Business Analyst within a similar context.
• Leadership experience and proficiency with Jira and Jira Align.
• 5+ years in SaaS/IoT product environments, with broad technical expertise.
• Experience managing projects end-to-end using agile and waterfall techniques.
• Fluency in English; Spanish is a plus.

Preferred Education: Bachelor's degree

Preferred Experience: 5-7 years

Remote Type: Hybrid Remote

We are an Equal Opportunity Employer committed to diversity and inclusion, fostering a respectful environment for all employees and applicants regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.