Product Support Specialist - Manual and Robotic - Southampton & Portsmouth

Stryker Group; Newbury; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to lead their Joint Replacement and Robotics business in Hampshire. This role offers an exciting opportunity to be part of a high-performance sales team, where you'll receive training in the cutting-edge Mako Smart Robotics program. You'll engage with healthcare professionals, providing essential training and support to enhance patient outcomes. With a commitment to innovation and excellence, this company is dedicated to improving healthcare, making this a perfect opportunity for those passionate about making a difference in the medical field.

Qualifications

• 2+ years of sales experience in joint replacement or medical devices.
• Strong communication and presentation skills are essential.

Responsibilities

• Develop territory sales strategy to drive growth and achieve sales targets.
• Provide training and technical support on robotic applications and equipment.

Skills

Sales Experience

Communication Skills

Technical Support

Relationship Building

Problem Solving

Tools

Proprietary Software

Job description

We’re looking for a talented, highly motivated professional to drive Stryker’s Joint Replacement and Robotics business in Hampshire. You will be trained and certified in the Mako Smart Robotics programme, providing a technical edge in selling Stryker’s products and services. As part of a high-performance sales team, you should have a passion for results, improving outcomes, and enhancing patient lives.

This role offers growth, development, and career building within a leading medical technology company. We are committed to making healthcare better with our customers.

Key Responsibilities

1. Develop an effective territory sales strategy to drive growth.
2. Achieve annual sales targets and key performance objectives.
3. Provide surgeons and operating room staff with training and technical support on robotic applications, equipment, and instruments for optimal results.
4. Utilize proprietary software to prepare pre-operative CT scans, assist in implant planning, sizing, and positioning.
5. Build strong relationships with stakeholders in NHS and private sectors, including consultants, theatre managers, nursing staff, procurement, and finance professionals.
6. Conduct product demonstrations and clinical staff training.
7. Support manual and robotic cases in theatre.
8. Collaborate effectively within the team.
9. Participate in professional congresses and events.
10. Maintain and update product, technology, and market knowledge.
11. Coordinate with other Stryker divisions to increase market share.

Experience & Competencies

• Positive attitude: Solution-oriented approach to succeed.
• Self-motivated: Take ownership and drive learning, productivity, and outcomes independently.
• Collaborative: Build relationships to foster ideas, data sharing, and continuous improvement across teams.
• Goal-oriented: Focus on achieving objectives while prioritizing patient and customer needs, ensuring safe and effective solutions.
• High ethics and integrity: Win the right way, aligning with Stryker’s values.
• Excellent communication and presentation skills.
• Strong written and oral communication skills.
• At least 2 years of successful sales experience in joint replacement, medical devices, or healthcare preferred.
• Knowledge of NHS, theatre environment, or medical devices experience is advantageous.