Product Support Specialist - Manual and Robotic - Southampton & Portsmouth

Stryker; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in medical technology is seeking a Product Support Specialist to enhance their Joint Replacement and Robotics business in Hampshire. This entry-level role involves training in the Mako Smart Robotics program and supporting surgeons and operating room staff. With a focus on building relationships and delivering optimal solutions, you'll have the opportunity to make a significant impact on patient outcomes. If you're motivated and eager to learn, this position offers a chance to grow in a dynamic environment while contributing to innovative healthcare solutions.

Qualifications

• 2+ years of sales experience in medical devices or healthcare preferred.
• Knowledge of NHS and theatre environments is advantageous.

Responsibilities

• Develop territory sales strategies and achieve annual sales targets.
• Train surgeons and staff in robotic applications and equipment.
• Provide in-theatre product support for surgeries.

Skills

Sales Experience in Medical Devices

Relationship Building

Communication Skills

Problem Solving

Team Collaboration

Education

Bachelor's Degree

Tools

Proprietary Software for Pre-operative Planning

Job description

Product Support Specialist - Manual and Robotic - Southampton & Portsmouth

Join to apply for the Product Support Specialist - Manual and Robotic - Southampton & Portsmouth role at Stryker.

Overview

We are seeking a talented, highly motivated professional responsible for driving Stryker’s Joint Replacement and Robotics business in Hampshire. The role includes training and certification in supporting the Mako Smart Robotics program, with a focus on delivering results, improving outcomes, and enhancing patient lives.

Key Responsibilities

1. Develop effective territory sales strategies to foster growth.
2. Achieve annual sales targets and key performance indicators.
3. Train and support surgeons and operating room staff in robotic applications and related equipment to ensure optimal use.
4. Utilize proprietary software for pre-operative planning and assist in implant procedures.
5. Build and maintain relationships with NHS and private sector stakeholders, including surgeons, theatre managers, nursing staff, and procurement professionals.
6. Conduct product demonstrations and clinical staff training.
7. Provide in-theatre product support for manual and robotic surgeries.
8. Collaborate with team members and participate in professional events.
9. Keep up-to-date with product, technology, and market developments.
10. Coordinate with other Stryker divisions to increase market share.

Experience & Competencies

1. Positive, solution-oriented attitude with a proactive approach.
2. Self-motivated, ownership of work, and driven to learn and improve.
3. Strong relationship-building skills, promoting teamwork and collaboration.
4. Goal-oriented with a focus on delivering safe and effective solutions.
5. High ethical standards and integrity.
6. Excellent communication and presentation skills.
7. At least 2 years of successful sales experience in medical devices or healthcare preferred.
8. Knowledge of NHS, theatre environments, or medical devices advantageous.

Additional Information

Position level: Entry level

Employment type: Full-time

Job function: Other

Industries: Medical Equipment Manufacturing, Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing

Stryker is a global leader in medical technology, committed to improving healthcare outcomes worldwide, impacting over 150 million patients annually.