Product Support Engineer - Spanish Speaker m/w/x - York

Edmund Optics; Knaresborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading optics provider is looking for a Product Support Engineer who speaks Spanish to provide technical assistance, manage customer accounts, and collaborate on projects. The ideal candidate will hold a relevant degree and have strong communication skills. This role is based in York, UK, and offers a range of benefits including a pension scheme, private medical insurance, and extensive training opportunities.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Subsidized gym membership

Cycle to Work scheme

Company events

Qualifications

• Bachelor's degree preferably in Optics, Photonics, Physics or Electrical Engineering.
• Fluent in both Spanish and English is essential.
• Strong communication and problem-solving skills are key.

Responsibilities

• Providing technical assistance and product recommendations.
• Handling customer inquiries effectively.
• Collaborating with global teams on marketing initiatives.

Skills

Fluent in Spanish

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

Overview

Product Support Engineer - Spanish Speaker (f/m/d). As a key player in our customer support team, you'll be the go-to technical assistance resource in Europe. From helping customers select the right product to managing accounts and contributing to projects like writing articles or designing demos, this role is dynamic and impactful.

Responsibilities

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
• Fluent in Spanish and English
• Proficient with MS Office
• Strong communication and problem-solving skills

About Edmund Optics

Join Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics. We are a leading provider of off-the-shelf optical components, enabling innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

Location

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.

Benefits & Perks

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Subsidized gym membership
• Cycle to Work scheme / Jobbike program
• Company events

At Edmund Optics Europe, we value a vibrant, diverse team working together to provide excellent technical customer support.