Product Support Engineer - Rail

JR United Kingdom; Dunfermline; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Product Support Engineer to join their Edinburgh depot. This role involves performing maintenance and repairs on mtu rail products while engaging with customers and adhering to safety and documentation standards. Ideal candidates will have relevant experience and a proactive approach, contributing to both service excellence and continuous improvement initiatives.

Benefits

Career development opportunities

Competitive salary and benefits

Supportive and inclusive work environment

Qualifications

• Previous experience in a similar role required.
• Flexibility and initiative are important.

Responsibilities

• Perform scheduled and corrective maintenance as per manuals.
• Maintain accurate documentation and report parts used.

Skills

Proactive

Organized

Strong safety awareness

Tools

Go!Care

C4S

eWeb

Go!Manage

Diasys

Outlook

Job description

Job Title: Product Support Engineer - mtu Rail Engines

Location: Edinburgh Haymarket

Employment Type: Full Time

Company: Rolls-Royce

Job Category: Other

EU Work Permit Required: Yes

Job Description

We are seeking a Product Support Engineer to join Rolls-Royce Power Systems at our Edinburgh depot. In this role, you will perform routine maintenance and repairs on mtu rail products, adhering to manuals and contractual requirements, and embrace digitalisation initiatives.

About Rolls-Royce

Rolls-Royce is a globally renowned brand known for innovation over more than a century. We design, build, and service critical power systems, including mtu high-speed engines for various industries, emphasizing safety, reliability, and environmental technology.

What We Offer

• Excellent career development opportunities
• Competitive salary and benefits, including bonuses and discounts
• A supportive and inclusive work environment

Key Responsibilities

• Perform scheduled and corrective maintenance as per schedules and manuals
• Participate in continuous improvement activities
• Engage with customers and obtain sign-offs for work completed
• Maintain accurate documentation and report parts used
• Contribute to HSQE management processes
• Attend training to keep skills current

Candidate Requirements

• Previous experience in a similar role
• Proactive, organized, and flexible with good initiative
• Strong safety awareness
• Proficient in IT systems such as Go!Care, C4S, eWeb, Go!Manage, Diasys, Outlook

Additional Information

We are committed to diversity and inclusion, fostering a respectful environment where everyone can reach their full potential. This is a permanent position.