Product Support Engineer - Rail

Rolls-Royce; City of Edinburgh; On-site; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits as a Service Technician Team Leader in a forward-thinking company renowned for its innovation and reliability. In this role, you will conduct essential maintenance and repairs on mtu rail engines, ensuring they meet the highest standards. Join a culture that values safety and collaboration, where your contributions will help shape the future of power systems. With excellent development opportunities and a commitment to inclusivity, this position offers the chance to grow your career while making a significant impact in a dynamic environment. If you are proactive, organized, and passionate about engineering, this role is perfect for you.

Benefits

Employee Support Assistance

Employee Discounts

Competitive Salary

Bonus Opportunities

Qualifications

• Prior experience in a similar role is essential.
• Proficiency in IT systems and outstanding safety awareness are required.

Responsibilities

• Conduct routine maintenance and repairs on mtu rail products.
• Ensure compliance with HSQE management processes and documentation.

Skills

IT Systems Proficiency

Safety Awareness

Organizational Skills

Team Collaboration

Education

Experience in a Similar Role

Tools

Go!Care

C4S

eWeb

Go!Manage

Go

Diasys

Outlook

Job description

Job Description

Service Technician (Team Leader) – mtu rail engines

Full Time

Edinburgh Haymarket

An exciting opportunity has arisen for a Product Service Technician to join Rolls-Royce Power Systems at one of the depots at the locations mentioned above.

In this role, you will conduct routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals and in accordance with the requirements of the contracts. You will also embrace digitalisation.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Our product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defence vehicles and for the oil and gas industry.

mtu train engines have proven their absolute reliability and exceptional economic efficiency over great distances and many decades. They also have the potential to meet future requirements as they incorporate the very latest railway environmental technology.

We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

In this engaging role, you’ll have the opportunity to further develop your skills by performing maintenance and repairs on mtu rail engines and ensuring they meet the highest standards and work as per our Customer’s requirements.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing:

In this interesting role you will:

1. Compliance of Responsibilities listed within RRSUK HSMS and Employee Handbook
2. Proactive involvement in the Company’s HSQE management processes. Submit observation/near miss reports and encourage others in the team to do so as well. Support investigations into observation/near misses, accidents or incidents.
3. Perform preventative and corrective scheduled maintenance activities in accordance with the maintenance schedule.
4. Actively participate in the ongoing continuous improvement activities for both maintenance and procedures.
5. Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
6. Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
7. Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
8. To participate in 24/7 shift working including callout when required.
9. Control and motivation of the team in order to maximise the available hours and to assist when required with technical and product support issues.
10. When necessary order parts and completion of documentation.
11. Ensure all team members are complying with the SGB Quality and Environmental standards. Monitor team competence and take appropriate action for shortfalls.
12. Providing technical support to team members as and when required.
13. Conduct quality and competency inspections as necessary.

Who we’re looking for:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. And for this role, we are looking for someone who is/has:

1. Prior experience working in a similar role.
2. An enthusiastic person, proactive and with good initiative, organisation skills and a flexible attitude who works well with others.
3. Outstanding safety awareness skills.
4. An ability to make effective use of IT systems – we use Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

Power Systems | Rolls-Royce

Rolls-Royce deliver & service comprehensive, powerful & reliable power systems, based on both gas, diesel engines & electrified hybrid systems.

Job Category Field Services Posting Date 28 Mar 2025; 00:03 Posting End Date