Product Support Engineer - Rail

JR United Kingdom; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company is seeking a Product Support Engineer - Rail for routine maintenance and repairs on mtu rail products in Bristol. This full-time role offers excellent development opportunities, a competitive salary, and a range of benefits. You will work with customers, participate in continuous improvements, and engage in a safety-focused, collaborative environment.

Benefits

Bonuses

Employee support assistance

Discounts

Continuous learning and development opportunities

Qualifications

• Prior engineering background with relevant qualifications.
• Proactive with good initiative.
• Safety-focused and collaborative approach.

Responsibilities

• Perform preventative, scheduled, and corrective maintenance activities.
• Conduct planned maintenance according to operating instructions.
• Engage in HSQE management processes and maintain cleanliness.

Skills

Proactive

Organized

Collaborative

Safety-focused

Flexible

Education

Relevant engineering qualifications

Tools

IT systems (Go!Care, C4S, eWeb, Go!Manage, Diasys)

Job description

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Client:

Rolls Royce

Location:

Bristol, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

3

Posted:

21.07.2025

Expiry Date:

04.09.2025

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Job Description:

Product Support Engineer - Rail

Full Time, Mon - Fri
Stoke Gifford & Laira (Depot Based)

As a Product Support Engineer - Rail, you will conduct routine maintenance and repairs on mtu rail products to the standards specified in the manuals, in accordance with contract requirements and embrace digitalisation.

Work with us and you'll be welcomed into an inclusive culture that invests in your ongoing learning and development, providing access to a wide range of experiences. We offer excellent development opportunities, a competitive salary, and benefits including bonuses, employee support assistance, and discounts.

Responsibilities include:

• Perform preventative, scheduled, and corrective maintenance activities following maintenance schedules, manuals, and contracts.
• Participate in continuous improvement activities for maintenance and procedures, suggesting improvements.
• Conduct planned maintenance according to operating instructions.
• Attend meetings with customers to obtain sign-off for work on their equipment.
• Undertake fault finding and repairs using technical information such as drawings and guides.
• Complete documentation for all work to record activities accurately for the company and customer.
• Engage in HSQE management processes.
• Maintain cleanliness of onsite facilities.
• Attend training courses to keep skills current.
• Participate in 24/7 shift work, including callouts.
• Work as a mobile engineer if required; a van will be provided.
• Cover work in other depots as needed.
• Report parts used during service to manage stock effectively.
• Use IT systems such as Go!Care, C4S, eWeb, Go!Manage, Diasys, Outlook, etc.

This list is not exhaustive and may change.

Candidate requirements:

• Prior engineering background with relevant qualifications.
• Proactive with good initiative.
• Organized and flexible.
• Safety-focused.
• Collaborative approach.

We are an equal opportunities employer committed to diversity and inclusion. We believe diverse perspectives enhance our success and offer everyone the opportunity to reach their full potential. Learn more about our inclusion strategy at Our people | Rolls-Royce.

Contract type: Permanent

Keywords: Product Engineer, Location: Bristol, ENG - BS2 9NX