Product Support Engineer - German Speaker (f/m/d)

Edmund Optics; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading optical components provider is seeking a technical customer support specialist to assist clients with product recommendations and account management. The ideal candidate will have a Bachelor's degree in Science or Engineering and be fluent in both German and English. This is an office-based position, located in the UK, Germany, or France, offering a competitive salary and numerous benefits.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering.
• Fluent in German and English.
• Proficient with MS Office.
• Strong communication and problem-solving skills.

Responsibilities

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Skills

Fluent in German

Fluent in English

Strong communication skills

Problem-solving skills

Proficient with MS Office

Education

Bachelor's degree in Science or Engineering

Job description

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Job Reference:

95e948eb931a

Job Views:

22

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We're on the lookout for a

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
• Fluent in German and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.

Ready to dive into the world of optics with us? Apply now and let's shape the future together!

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.