Product Support Engineer

ETS Technical; Droitwich Spa; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading manufacturer of automated systems is seeking a support engineer to join their team. The role involves providing technical support, traveling to Western European clients, and the opportunity for full product training. Candidates should have qualifications in electrical or electro-mechanical disciplines and significant experience in high volume manufacturing. This is an exciting opportunity for a resourceful engineer looking to develop expertise in a specialist area.

Benefits

Generous travel allowance

Company credit card

Significant time off in lieu of travel

Qualifications

• Qualified in electrical or electro-mechanical discipline.
• Experience in high volume manufacturing environments.
• Some understanding of controls is desirable.

Responsibilities

• Provide technical support and commissioning to clients.
• Conduct approximately 60% short duration travel to Western Europe.
• Develop expertise in specific products offered by the company.

Skills

Electro-mechanical knowledge

Customer service skills

Problem solving

Education

Degree in electrical or electro-mechanical discipline

Job description

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base.

Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days) to mostly Western Europe customers. Significant time off in lieu of travel is offered to allow you to recharge your batteries (in addition to a generous travel allowance and company credit card). Travel is scheduled 6-8 weeks in advance (no emergency call out). When in the Uk hybrid working is allowed however access to their Worcestershire site is required.

The ideal candidate will be qualified in an electrical or electro-mechanical discipline and have experience of machinery operating in a high volume manufacturing environment (some understanding of controls (ideally).

The typical development pathway within the role is to train you to become a SPECIALIST in at least one of their major products.

If you are a resourceful engineer who enjoys working in a customer facing role please apply.