Product Support and Sustaining Engineering Leader

Dowty, a GE Aerospace company; Tewkesbury; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading aerospace company seeks a Product Support and Sustaining Engineering Leader to guide and develop a team addressing technical needs for in-service propeller systems. This mid-senior level role involves leadership, financial oversight, and driving process improvements while ensuring client satisfaction in a regulated industry.

Benefits

Flexible working arrangements

Non-contributory pension plan

Life assurance

Private medical cover

Group income protection

Holiday allowance of 26 days

Relocation assistance

Qualifications

• Significant experience in Engineering/Technology & Functional Management.
• Knowledge of aerospace or regulated industry standards.
• Experience with mechanical and electronic control systems.

Responsibilities

• Lead a team of product support engineers for technical needs.
• Oversight of budgeting and project spend.
• Interface with production and maintenance for project fulfillment.

Skills

Customer relationship management

Project management

Technical excellence

Problem-solving

Education

Master's degree in Engineering/Technology

Job description

Product Support and Sustaining Engineering Leader

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Job Description Summary

The Sustaining Engineering Leader leads a team of product support engineers to meet the technical needs of Dowty's customers both externally and internally. Working with the wider engineering team and the whole business, the team maintain the ongoing airworthiness of our in-service propeller systems and drive improvements and investigations.

Job Description Summary

The Sustaining Engineering Leader leads a team of product support engineers to meet the technical needs of Dowty's customers both externally and internally. Working with the wider engineering team and the whole business, the team maintain the ongoing airworthiness of our in-service propeller systems and drive improvements and investigations.

Job Description

Dowty Propellers is a world leading supplier of aircraft propeller systems. With our expertise in the development, design, manufacture, certification, and support of electrohydraulic controlled variable pitch all composite bladed propeller systems, Dowty Propellers provide solutions for the propulsion needs of today and tomorrow.

Our products are used in applications that range from commercial regional aircraft and military airlifters to multi-role seaplanes and marine hovercraft.

With a proven record of product development, introduction and support, Dowty Propellers continually invests in technologies, production capabilities and human resources to provide propeller systems that are safe, efficient, and reliable to support today’s turboprop aircraft and the increased sustainability needs for the aircraft powerplants of tomorrow.

Dowty Propeller has a history of firsts-to-market, including the all-composite propeller blade and first full-authority digital propeller control. More than 25,000 advanced composite blades have been delivered to date, with the lead propellers logging some 50,000 hours of flight time.

Dowty Propellers’ products are backed by a worldwide customer and product support network that includes locations in Europe, North America, and Australia, as well as a growing team of field service engineers that are deployed globally to customer locations and operating bases.

Roles And Responsibilities

• Leadership, support and development of the product support engineering team, including: recruitment and induction of new PSE team members; team member career development and ongoing appraisal processes; training, coaching and mentoring for continuous improvement.
• Leadership of technical excellence within the team, including engagement with technical activities when required, and driving process improvements.
• Financial oversight, including budgeting and tracking of spend, approval of labour vouchering, travel expenses, project spend and other business processes.
• Engineering resource forecasting to support business processes and the engineering resource demand process.
• Interfacing with the production and maintenance organisations to ensure timely fulfilment of projects and actions and communication of activities.
• Upholding and developing strong Lean principles, approaches, standard work and daily management within the team; leading and supporting Lean activities and events to achieve business priorities.
• Communication and reporting through sustainment platform reviews, covering current status, investigations and general activities, business issues, risks and opportunities.
• Participation in the engineering leadership team to improve effectiveness, resolve issues, develop improved understanding and processes that better support the platform sustainment and overall business activities.
  
  

Required Qualifications

• This role requires significant experience in the Engineering/Technology & Functional Management. Knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience).
  
  

Desired Characteristics

• Experience in engineering product support in aerospace or similarly-regulated industry, ideally in a UKCAA/EASA Part-21 Design Organisation
• Technical background in complex systems including mechanical, aircraft control and/or electronic control systems, and a working knowledge of hydro-mechanical control systems would be advantageous.
• Strength in customer relationship management.
• Established project management skills with demonstrated ability to lead programs / projects.
• Strong interpersonal and leadership skills.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems with a structured process mindset.
  
  

Flexible Working

GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward

At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
  
  

Security Clearance

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

Right to Work

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

Additional Information

Relocation Assistance Provided: Yes

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Aviation and Aerospace Component Manufacturing

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