Product Strategy Associate - Client360

JPMorgan Chase & Co.; London; On-site; GBP 60,000 - 85,000; Full time

Job summary

JPMorgan Chase is expanding its Client360 team in London and is looking for a Product Associate. This critical role involves driving product development, enhancing customer engagement, and managing relationships with numerous stakeholders across diverse teams. Candidates should have at least 3 years of experience in product management or related fields and excellent communication skills.

Qualifications

• 3+ years in product management or similar environments.
• Understanding of JPM’s business landscape.
• Familiarity with product development lifecycle and data analytics.

Responsibilities

• Lead the delivery of new solutions and influence customer engagement.
• Collaborate with cross-functional teams to enhance product strategy.
• Translate business needs into technical requirements.

Skills

Product Management

Communication

Project Management

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4d6da5f5ad9d

Job Views:

37

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Product Associate - Client360

The team

Client360 (C360) is JPMorgan’s strategic solution for data on our customers in the Corporate and Investment Bank (CIB). Our vision is to provide a singular, consistent and comprehensive view of client information, critical for driving coordination across JPM and improving client service and satisfaction. The CIB’s Digital Platform & Services (DPS) Product team is responsible for delivering this effort in close partnership with the various businesses across the CIB.

This is a new and fast-growing team, based in London and New York. You will be part of an industry leading product division and will have the opportunity to influence our team’s ways of working and culture as we expand.

The role

The Client360 team is hiring Product Associates as the interlock between C360’s users (broad range of business leaders, Bankers, Markets sales/trading teams, Payments and Securities Services sales teams, finance, business management, and many others) and the delivery team (engineering and data across businesses). You will play a critical role in driving the strategic vision and execution, working closely with engineering and data teams to design, construct, and manage C360 with the ultimate goal of driving client engagement and business growth.

This position offers candidates the chance to:

• Build a deep understanding of how JPM engages our extensive client base, including go-to-market strategies, relationship management priorities, and business development.
• Lead the delivery of a transformational new solution within JPM that will influence how we engage our customers and drive global business.
• Collaborate with cross-functional teams to shape the future of our products and ongoing success, becoming an expert in specific data domains related to clients.
• Engage and manage relationships with diverse stakeholders, including senior business leads and C360 leads.
• Drive customer-centric product development, translating business needs into tech/data requirements, epics, and user stories.
• Partner with Product Managers to identify new product opportunities based on user research and market needs.
• Work with data scientists to derive insights using data analytics (. Alteryx, Graph) and AI/ML capabilities.

About you

We look for:

• 3+ years of product management or experience in environments like top-tier management consultancy or investment bank.
• Knowledge of JPM’s business landscape and how CIB engages clients with various products and services.
• Interest in the product development lifecycle, including discovery, requirement definition, and data analytics.
• Proven initiative, goal achievement, and entrepreneurial leadership.
• Experience managing multiple project streams.
• Strong communication skills, capable of articulating complex ideas effectively.