Product Strategy Analyst

iwoca; City of Westminster; In loco; GBP 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Medical insurance (Vitality)

Private GP service

25 days holiday

Sabbatical after 4 years

Counselling support

3% pension

Employee equity plan

Parental leave benefits

Car and cycle schemes

Company retreats

Descrizione del lavoro

iwoca is seeking a Product Strategy Analyst to shape how new businesses join us. You’ll run experiments, weigh short-term gains against long-term bets, and keep customer lifetime value at the center of decisions.

You’ll design and interpret controlled tests on the customer journey and new loan features, partner with engineering and data science, and guide the team’s roadmap toward scalable, data-driven growth.

Competenze

• Experience using data to drive commercial decisions on revenue, cost, or risk.
• STEM background with ability to reason under uncertainty.
• First-principles problem-solving and hypothesis-driven work.

Mansioni

• Set iwoca's new-customer lending strategy, weighing speed, friction, risk, and decision accuracy.
• Design, run, and interpret controlled experiments on changes to the customer journey and new loan features.
• Manage analytical and strategic projects end-to-end and share findings with senior leadership.
• Collaborate with engineering or data science teams to extract analytical insight from production systems.
• Analyze and improve a customer journey balancing conversion, risk, and long-term value.
• Code for analysis, automation, or prototypes using AI tools.

Conoscenze

Commercial analytics

Quantitative foundations

First-principles thinking

Communication

AI leverage

Formazione

STEM background

Descrizione del lavoro

As the Product Strategy Analyst, you'll run the projects that shape how new businesses join iwoca. You'll steer which experiments the team runs, weighing short-term gains against longer-term bets that compound over time, with customer lifetime value as your key metric.

Responsibilities

• Judgement and strategy. You'll set iwoca's new-customer lending strategy, weighing trade-offs between speed, friction, risk, and decision accuracy. You'll identify drop-off points and commercial opportunities across the conversion funnel, and propose the initiatives that address them.
• Challenge and experimentation. You'll design, run, and interpret controlled experiments on changes to the customer journey and new loan features. You'll apply statistical thinking so decisions rest on evidence.
• Autonomy and growth. You'll manage analytical and strategic projects end-to-end, sharing findings and recommendations directly with senior leadership. You'll partner with the Team Lead to shape the team's long-term roadmap, with the expectation of growing into a Team Lead role yourself., Cross-functional delivery. You have worked closely with engineering or data science teams to get analytical insight into production systems.
• Customer journey analytics. You have analysed and improved a customer journey, balancing conversion, risk, and long-term value.
• Coding abilities. You can code for analysis, automation, or prototypes - whether directly or via AI coding tools like Claude Code.

Essential Requirements

• Commercial analytics. You've worked in strategy, analytics, product, finance, or consulting. You understand how to use data to make commercial decisions on revenue, cost, or risk that the business acts on.
• Quantitative foundations. You have a STEM background (degree or equivalent) in mathematics, statistics, physics, engineering, or similar. You reason about uncertainty and calibration, grounded in the underlying statistics.
• First-principles thinking. You break complex problems into their core parts, decide which to tackle first, and iterate systematically to a solution.
• Communication. You write and speak clearly, directly, and concisely. You adapt technical detail to your audience.
• AI leverage. You've built AI workflows, or used AI to produce analysis or prototypes beyond what you could deliver alone. You judge when to use it and when not to. Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that is as flexible and responsive as they are.

Company culture & team

At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them.

The team The New Customers team owns everything from a business's first application to a funded loan: the application flow, the logic that routes each application, the documents we ask customers for, and the models that set loan amounts and pricing. The team is cross-functional - data scientists, analysts, and software engineers - and sets its own goals and direction. It partners closely with credit risk on the trade-offs behind every lending decision. Knowledge sharing is central to how the team works, supported by regular forums to share findings, and dedicated research and development time.

The offices

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.

Events and community-led groups

Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

We expect to pay from £60,000 to £80,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The benefits

• Flexible working hours.
• Medical insurance from Vitality, including discounted gym membership.
• A private GP service (separate from Vitality) for you, your partner, and your dependents.
• 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
• A one-month, fully paid sabbatical after four years.
• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
• 3% Pension contributions on total earnings.
• An employee equity incentive scheme.
• Generous parental leave and a nursery tax benefit scheme to help you save money.
• Electric car scheme and cycle to work scheme.
• Two company retreats a year: we've been to France, Italy, Spain, and further afield.

Learning & development

• A learning and development budget for everyone.
• Company-wide talks with internal and external speakers.
• Access to learning platforms like Treehouse.

Useful links

• iwoca benefits & policies
• Interview welcome pack (TAP)