Product Specialist - eLearning / AI - Leeds & Remote

TieTalent; Leeds; Hybrid; GBP 40,000; Full time

Job summary

A leading company in technology solutions is seeking a Product Specialist to enhance customer experiences through innovative technology. This role focuses on improving e-learning platforms, AI features, and facilitating stakeholder engagement. The ideal candidate will possess strong communication skills and a proactive approach to solving real-world problems.

Qualifications

• Previous experience as a Product Specialist in a client-facing environment.
• Strong technical and analytical skills to define and deliver solutions.
• Interest in emerging technologies, particularly AI.

Responsibilities

• Drive adoption of technology solutions and improve customer experience.
• Work closely with Product Owner and development teams.
• Manage changing requirements and deliver high-quality solutions.

Skills

Stakeholder communication

Technical skills

Analytical skills

Customer-focused mindset

Interest in AI

Tools

Chatbots

Digital learning solutions

Reporting tools

Job description

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About

Product Specialist - eLearning / AI - Leeds & Remote

Hybrid working - this role requires 2-3 days per week in Central Birmingham OR Leeds.

Salary: £40,000 per annum

We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you'll play a key part in driving the adoption of our technology solutions and improving the customer experience. You'll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills.

This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.

Key Skills & Responsibilities

Previous experience as a Product Specialist - in a client facing environment Excellent stakeholder communication and management skills - ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team Work closely with Product Owner and wider team Have an interest in emerging technology, particularly AI features and Chatbots Ability to work across various projects as well as BAU Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack. Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement. Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirableHybrid working - this role requires 2-3 days per week in Central Birmingham OR Leeds.

Salary: £40,000 per annum

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy

Nice-to-have skills

• Chatbots
• Leeds, England
  
  

Work experience

• Product Owner / Product Manager
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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