Product Specialist - Capital Equipment (M/F/D)

The Opportunity

Avantor seeks a replacement within our Internal Product Specialist Team, due to the celebration of an internal promotion to our Field Sales Team.

Flexibility is offered; you can choose to be full-time office (Lutterworth), hybrid, or 100% remote (depending on your location).

A unique position that is a blend of Customer Service, Internal Sales, and Sourcing / Procurement. You will be assigned one Key Account, and you will be the Customer’s single point of contact for all capital equipment, an opportunity for you to harvest a solid and enjoyable relationship, securing new and repeat business. You will build supplier relationships and use your negotiation and sourcing skills to identify the best route of product demand for the customer.

The Team

Given the uniqueness of this position, you will not form part of a team who offer the same service, but you will be part of the wider Sales and Service Team, reporting to The Capital Equipment Service Manager. You will daily communicate with the Field Sales Team, Strategic Account Managers, Suppliers, and the Customer.

What we’re looking for

• Graduates with one year working experience will be considered
• Education: BA/BSc or equivalent in a Science or Business discipline, desirable, not essential
• Experience: previous customer service, sales, or procurement in a Business-to-Business environment or a desire and determination to work in a B2B driven environment
• Ability to learn and retain product information (training provided)
• Negotiation skills and drive to work in a targeted sales environment
• Required Languages: Fluent in written and verbal English

How you will thrive and create an impact

• Consistently deliver high service levels, sales, and margin in our capital equipment, instruments, and technical servicing portfolio
• Review customer order requests and source the products from the market aligning both pricing and availability
• Create, negotiate, and follow up quotation
• Collaborate with Strategic Account Manager to determine technical specifications
• Provide technical product support to customers and Avantor colleagues
• Focus on large projects consisting of multiple products and quantities to ensure best in class project support
• Coordinating to ensure the internal product codes are correct and loaded accordingly
• Support with technical specifications for tender submissions
• Support with market source equipment quotes
• Engage in supplier training to ensure technical knowledge is developed.
• Monitor competitors and market trends within dedicated product portfolios and build market intelligence
• Support your manager in developing a sales forecast for your portfolio of products as and when required
• Regular communication with the local sales organisation, highlighting the performance of the product portfolio
• Participation in local sales training and meetings

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable, and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.