Product Specialist

On Target Recruitment Ltd; Wrexham; On-site; GBP 52,000 - 60,000; Full time

Job summary

A leading diagnostics company is seeking a Product Specialist - Applications to provide field support and user training. The role requires a thorough understanding of the medical diagnostics industry and the ability to troubleshoot effectively. The ideal candidate will be an experienced Biomedical Scientist or Application Support Scientist with a focus on exceeding customer expectations. This position offers a competitive salary, car allowance, and various benefits.

Benefits

Car or Allowance

Bonus 12% of Salary

Group Income Protection

Employee Assistance Programme

Pension

Life Assurance

Benefit Funding

Qualifications

• Thorough understanding of the medical diagnostics industry.
• Experience in implementing best-in-class laboratory practices.
• Ability to provide effective support for pathology laboratory solutions.

Responsibilities

• Travel to customer sites for support.
• Provide installation and training support.
• Conduct troubleshooting and system optimizations.

Skills

Biomedical Science

Troubleshooting

Customer Support

Education

Relevant Bachelor's Degree

Job description

The Job

The Company:

A market leading diagnostics company.

Global business

A progressive, high-tech healthcare business.

Invest in their staff.

Offer career progression opportunities.

The Role of the Product Specialist - Applications

A field support role travelling to customer sites.

You will undertake a variety of user support functions, including:

Installation support

Laboratory scientist training

Troubleshooting and customer support

Software modifications and product maintenance

System optimisation and consultancy

System setup and workflow design

Attend customer review meetings

Support on tender responses, product demonstrations, liaison and assistance with third-party companies.

Benefits of the Product Specialist - Applications

£52,170 basic salary

Car or Allowance

Bonus 12% of Salary,

Group Income Protection,

Employee Assistance Programme,

Pension,

Life Assurance,

Benefit Funding

The Ideal Person for the Product Specialist - Applications

Either an experienced Biomedical Scientist or Application Support Scientist

You need to possess a thorough understanding of the medical diagnostics industry and have experience in implementing best-in-class laboratory practices either from a hospital laboratory or at similar diagnostics solution providers.

You will have the ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting.

The successful candidate should be motivated by exceeding customer expectations, with the capability of working with minimum supervision and managing your time effectively. You should take ownership and pride in your work and the ability to plan your work schedule and extensive travel arrangements autonomously.

You will be required to maintain individual skills and technical knowledge and develop a relationship with customers to enhance the reputation and professionalism of the business.

You will possess a full valid UK driving license

If you think the role of Product Specialist - Applications is for you, apply now!

Consultant: David Gray

Email: (url removed)

Tel no. (phone number removed)

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally

Job Info

Job Title:

Product Specialist

Company:

On Target Recruitment Ltd

Location:

Wrexham, Wrexham

Posted:

Jul 31st 2025

Closes:

Aug 31st 2025

Sector:

Medical, Pharmaceutical & Scientific

Contract:

Permanent

Hours:

Full Time

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