Product Specialist

Luminance; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading AI company is seeking a Product Specialist in London to help clients successfully implement innovative AI technology in a variety of sectors. In this role, you'll work closely with customers, ensuring they receive expert guidance during their trial phases and ongoing engagements. Ideal candidates will be detail-oriented, excellent communicators, and possess a relevant degree. This position offers a unique opportunity to make significant impacts across multiple industries.

Qualifications

• Degree with a 2:1 or GPA of 3.5 or above.
• Excellent interpersonal and communication skills.
• Ability to present to varied audiences with confidence.

Responsibilities

• Work with Account Executives to manage products and projects.
• Act as an expert in technology and aid in customer onboarding.
• Design custom solutions for customer use cases.

Skills

Interpersonal skills

Communication skills

Problem-solving

Detail-oriented

Education

Bachelor's or Master's Degree in a scientific or analytical discipline

Job description

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation's prestigious Future Fifty list and the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance's technology within their own environment.

The Product Specialist role presents the opportunity to work with senior teams at a wide range of companies - from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.

Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.

Responsibilities

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
• Act as an expert of Luminance's technology and products, supporting the sales team in converting these prospects
• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
• Be a trusted adviser and authority on the product to the prospect during the Proof of Value
• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
• Design custom workflows and solutions for live cases
  
  
  

Requirements

• Bachelor's or Master's Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
• Excellent interpersonal and communication skills, both verbal and written
• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
• Highly-detail oriented with a problem-solving attitude
• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
• Organised with excellent time management skills with an ability to prioritise effectively

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Luminance by 2x

Get notified about new Product Specialist jobs in London, England, United Kingdom.

London, England, United Kingdom 4 months ago

London, England, United Kingdom 1 week ago

Burgh Heath, England, United Kingdom £42,000.00-£42,000.00 20 hours ago

London, England, United Kingdom 4 days ago

Junior Customer Experience Specialist, UK

London, England, United Kingdom 6 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

Creative Strategist - Baby Products brand

London, England, United Kingdom 8 months ago

Kingston Upon Thames, England, United Kingdom £50,000.00-£55,000.00 20 hours ago

Northern Europe Product Merchandising Manager

London, England, United Kingdom 1 day ago

Manager - Menu Commercialization & Product QA

Credit Risk Analyst - London (Hybrid working) - £60k - £70k - (Lending/ trade finance / capital markets)

London, England, United Kingdom 19 hours ago

(Senior)Product Manager, Trading [Relocation to HK/SG]

London, England, United Kingdom 2 weeks ago

Business Analyst - SEPA instant Payments

Greater London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 4 days ago

City Of London, England, United Kingdom £85,000.00-£95,000.00 23 hours ago

Product Specialist, Digital Technologies and B2C

Woking, England, United Kingdom 1 week ago

Key Account Manager - Clinical Diagnostics (IVD)

Teddington, England, United Kingdom 1 week ago

London Area, United Kingdom £35,000.00-£40,000.00 18 hours ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.