Product Specialist

TPP (The Phoenix Partnership); Horsforth; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Holiday entitlement

Social events

Travel internationally

Life insurance

Health & travel cover

Birthday meal allowance

Pub Fridays

Job summary

TPP (The Phoenix Partnership) seeks a confident Product Specialist to demonstrate and train clients on our healthcare technology solutions. You will lead product demonstrations, manage LMS resources, and produce training materials for users across the UK and beyond.

The role involves delivering online and in-person training, organizing workshops, and representing TPP at industry events. A customer-facing background, ideally in healthcare, is preferred, with travel to UK and international

Qualifications

• Experience in delivering training and demonstrations.
• Customer-facing or training background, healthcare is a plus.
• Strong problem-solving and proactive troubleshooting mindset.
• Ability to prioritise multiple tasks in a fast-paced environment.

Responsibilities

• Lead presentations and product demonstrations to UK and international clients.
• Manage and maintain LMS and eLearning resources.
• Create high-quality training materials for users of healthcare tech solutions.
• Deliver engaging training sessions online and in-person.
• Organise workshops to maximise user experience with products.
• Represent TPP at meetings and healthcare conferences.

Skills

Training delivery

Customer-facing

Problem solving

Task prioritisation

Portuguese (beneficial)

Spanish (beneficial)

Mandarin (beneficial)

Travel readiness

Education

GCSE qualifications

A-level qualifications

Tools

LMS (Learning Management System)

eLearning content creation

Healthcare technology knowledge

Job description

The Role

We are seeking a confident and professional Product Specialist with a passion for technology and healthcare to join TPP, a leading global healthcare technology company. This varied role will involve acting as both a demonstrator and trainer, where you will showcase the capabilities of our products and provide training to clients. Please view our staff profiles to find out more.

Key Responsibilities

• Lead presentations and product demonstrations to customers in the UK and internationally.
• Manage and maintain our Learning Management System (LMS) eLearning platform, ensuring effective and up-to-date training resources.
• Produce high-quality training materials to support users in understanding and utilising our healthcare technology solutions.
• Deliver engaging and comprehensive training sessions, both online and in-person.
• Organise and run workshops to ensure users maximise their experience with our products.
• Represent TPP as an ambassador at meetings, industry events, and healthcare conferences across the UK and abroad.

Skills & Experience

• Professional and confident in delivering training and demonstrations.
• Background in a customer-facing or training role, ideally within healthcare (experience in a healthcare setting is beneficial but not essential).
• Strong problem-solving abilities with a proactive approach to troubleshooting and meeting customer needs.
• Ability to manage and prioritise tasks effectively in a fast-paced environment.
• The role is primarily based in Leeds with regular travel across the UK and internationally.
• Fluency in Portuguese, Spanish or Mandarin would be beneficial but not essential.

About TPP

TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2026/2027 in addition to awards for "Best Salary", "Benefits", "Responsibility", "Management" and "Career Progression". We have also been consistently named in the Times Top 100 Graduate Employers list.

Salary and Benefits

We will give you an excellent starting salary of £60,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

• Fantastic holiday entitlement
• Regular social events
• Opportunities to travel internationally
• Life insurance
• BUPA Health, Dental and Travel cover
• £300 birthday meal allowance
• Pub Fridays

Requirements

• Full UK driving license.
• Minimum of eight C grades at GCSE or equivalent.
• Minimum of three C grades at A-level or equivalent.
• International equivalents are accepted however for visa sponsorship, an IELTS score of 6.5+ or degree from a UK university is required.

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.