Product Specialist

Jago Consultants; Hatfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive sector is seeking a motivated Product Specialist for their dealership in Reading. This role involves providing exceptional customer service, maintaining product knowledge, and supporting the sales team in a fast-paced environment. The ideal candidate will demonstrate skills in negotiation and communication and have prior experience in customer service.

Qualifications

• Previous experience in a customer service role.
• Ability to work well in a team.

Responsibilities

• Maintain in-depth knowledge of the product.
• Create a new retail experience for customers.
• Provide exceptional customer service.

Skills

Negotiation

Communication

Customer Service

Job description

Hours – Mon to Fri plus occasional Saturday

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! Our dealership in Reading is looking to recruit a new Product Specialist.

About the position

The successful candidate for our Product Specialist vacancy will be entered into a training programme that involves in-house learning, product use and manufacturer led training. The successful candidate will have previous experience in a customer service role and show the ability to work well in a team.

You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Product Specialist position involves:

• Maintaining in-depth, specialist knowledge of the product.
• Aim to create a new retail experience for our customers
• Handing over vehicles to customers and explaining all the product features
• Supporting the sales team when required
• Providing individual technical support to all departments
• Passing on knowledge to the sales team by holding coaching sessions on new technologies
• Providing exceptional customer service that leads to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Negotiation and communication skills.
• Ability to meet deadlines and work under pressure.

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Created on 04/07/2025 by TN United Kingdom