Product Specialist

Monaco Ford; Glastonbury; On-site; USD 45,000; Full time

Job summary

An established industry player is seeking a Product Specialist to enhance the car buying experience for customers. This full-time role involves understanding customer needs, showcasing Ford vehicles, and providing exceptional service without the pressure of commissions. Ideal candidates will possess strong communication skills and a passion for the automotive industry. Join a supportive team that values training and development, and enjoy a comprehensive benefits package including medical, dental, and vision insurance, along with employee discounts. If you're motivated and eager to learn, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Employee Discounts

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to build relationships and provide exceptional customer service.

Responsibilities

• Engage with customers to understand their vehicle needs and preferences.
• Conduct thorough vehicle presentations and test drives.

Skills

Communication Skills

Interpersonal Skills

Customer Service

Motivation

Enthusiasm for Learning

Education

High School Diploma

Job description

No experience required! No Sunday hours!

Job Summary:
The Product Specialist at Monaco Ford in Glastonbury is a full-time individual contributor role within the sales department of our dealership. This role is responsible for providing customers with an exceptional car buying experience by identifying and understanding their needs and recommending the most suitable Ford vehicles. The Product Specialist will be expected to have a thorough knowledge of all the Ford products and competitive vehicles, as well as the features and benefits of each. This is a non-commission based job.

Compensation & Benefits:
The compensation for this position is $45,000 annually and is paid weekly. In addition, Monaco Ford offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) match, paid time off, and employee discounts on vehicles and services.

Responsibilities:

1. Engage and build relationships with customers to understand their vehicle needs and preferences.
2. Demonstrate extensive knowledge of Ford products and services and be able to effectively communicate their features and benefits to customers.
3. Conduct thorough vehicle presentations and test drives to highlight the unique selling points of Ford vehicles.
4. Complete customer paperwork and ensure all necessary documents are signed and submitted accurately.
5. Follow up with customers after the sale to ensure satisfaction and build long-term relationships.
6. Consistently meet or exceed individual and dealership sales goals.
7. Attend training and stay updated on Ford product knowledge and competitive offerings.

Requirements:

1. Previous automotive experience a plus, but not required. We will train you!
2. Strong communication and interpersonal skills.
3. Ability to build relationships and provide exceptional customer service.
4. Motivated and self-driven with a strong desire to succeed.
5. Enthusiastic and eager to learn about the automotive industry and provide insight to prospective customers.
6. Valid driver's license and clean driving record.

EEOC Statement:
Monaco Ford is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to providing a workplace free of any discrimination or harassment.