Product Specialist

Appointments Personnel; Chichester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Product Specialist for a field-based role in Chichester. This position involves assessing customer needs, providing technical support, and delivering product demonstrations. The ideal candidate will have strong problem-solving skills and a technical background. Competitive salary and career development opportunities are offered, along with a company vehicle and benefits including pension and employee assistance programs.

Benefits

Performance-related commission

Company vehicle and tools

Ongoing training

Pension scheme

Employee assistance programme

Retail & gym discounts

Cycle to work scheme

Qualifications

• Experience in a technical, product support, or application-based role.
• Confident with mechanical or electrical systems.
• Willingness to travel across the UK.

Responsibilities

• Conduct on-site visits to assess customer needs.
• Provide hands-on technical support during and after installation.
• Train end users on product usage.

Skills

Technical support

Problem-solving

Interpersonal skills

Presentation skills

CRM tools proficiency

Education

Technical qualification (e.g., HNC/HND, NVQ Level 3)

Tools

Microsoft Office

Job description

Product Specialist

Are you hands-on, technically minded, and passionate about helping customers find the right solutions? This Product Specialist role offers the perfect opportunity to put your skills to use in a field-based position that combines problem-solving, product support, and technical expertise.

You’ll be part of a friendly and supportive team, with plenty of opportunities for personal development and career progression.

What you’ll be doing:

Carry out on-site visits to assess customer needs and identify the best-fit solution
Deliver live or virtual product demonstrations tailored to the client's environment
Support the setup and configuration of equipment to meet specific customer requirements
Provide hands-on technical support during and after installation
Train end users and colleagues on product usage and safety best practices
Maintain detailed records of visits, feedback, and demonstration outcomes
Collaborate with internal teams to support ongoing improvement and innovation
Ideal candidate profile:

Experience in a technical, product support, or application-based role
Confident with mechanical or electrical systems and quick to grasp new technologies
A natural communicator with strong presentation and interpersonal skills
Logical thinker with good problem-solving abilities
Willingness to travel across the UK in a field-based role
Proficient in Microsoft Office and CRM tools
Full UK driving licence
Bonus points for:

A technical qualification (e.g., HNC/HND, NVQ Level 3)
Previous experience working with configurable or industrial equipment
Knowledge of operational environments such as manufacturing, warehousing, or logistics
What’s in it for you?

Competitive salary with performance-related commission
Company vehicle and tools for field work
Ongoing training and clear career development pathways
Supportive, team-oriented environment
Pension Scheme
Life Assurance
Employee Assistance Programme
Retail & Gym Discounts
Virtual GP Access
Cycle to Work Scheme
If you are interested in this Product Specialist role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

Product Specialist – Ashbourne – Engineering / Technical Sales

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment Agency.