Product Safety Specialist

Jobtailor; Bracknell; On-site; GBP 45,000 - 65,000; Full time

Job summary

Honda Motor Europe is seeking a Campaign Analyst to coordinate market actions across Car and Motorcycle campaigns, manage safety recalls, product updates, delivery stops, and warranty extensions. You will support all stages of campaign delivery and monitor performance.

The role requires strong data analysis, reporting, stakeholder management, and the ability to travel overseas. You will engage with teams across Europe and present findings to senior management, contributing to continuous

Qualifications

• Experience producing reports and analysing data, identifying trends, monitoring performance, and supporting recommendations for improvement.
• Highly computer literate and numerate, with the ability to work accurately with large amounts of data.
• Ability to travel as required, including overseas.
• Strong stakeholder management and presentation skills for senior management.

Responsibilities

• Coordinate Market Actions across Car and Motorcycle including Safety Recalls, Product Updates, Delivery Stops, and Warranty Extension campaigns.
• Support all stages of campaign delivery, including service bulletin issuance, campaign monitoring, and reporting
• Drive continuous improvement initiatives to enhance campaign performance
• Engage with team members, peers, senior managers, and Branch/Distributor management teams
• Present information and recommendations to stakeholders
• Coordinate and drive product safety actions across multiple European countries
• Prepare and present campaign and performance information for Monthly Business Plan Review meetings
• Monitor campaign performance through frequent report analysis
• Investigate campaign performance at Branches/Distributors and recommend remedial actions
• Identify, evaluate, and implement customer contact and engagement techniques
• Collate and circulate Sales Country information for new European Product Safety Campaigns
• Support Branches/Distributors with campaign and product enquiries for Car, Motorcycle, and Power Products
• Provide input into business plan objectives and targets
• Project manage activities with external suppliers and internal Honda departments within agreed timescales and budgets
• Supply information for campaign improvement funding requests and VIN categorisation
• Manage the day-to-day operation of Honda Motor Europe’s Recall Portal and support new systems and technologies
• Participate in, arrange, and host departmental business and quality meetings

Skills

Data Analysis

Report Production

Campaign Monitoring

Project Management

Stakeholder Management

Presentation Skills

Collaborative Work

Initiative and Ownership

Organizational Skills

Tools

Honda Recall Portal

Campaign Management Systems

Job description

• Coordinate Market Actions across Car and Motorcycle, including Safety Recalls, Product Updates, Delivery Stops, and Warranty Extension campaigns
• Support all stages of campaign delivery, including service bulletin issuance, campaign monitoring, and reporting
• Drive continuous improvement initiatives and proactive action projects to enhance campaign performance
• Engage with team members, peers, senior managers, and Branch/Distributor management teams
• Present information and recommendations to stakeholders
• Coordinate and drive product safety actions across multiple European countries
• Prepare and present campaign and performance information for Monthly Business Plan Review meetings
• Gather campaign information, create service bulletins, and complete warranty set-up documents
• Monitor campaign performance through frequent report analysis
• Investigate campaign performance at Branches/Distributors and recommend remedial actions
• Identify, evaluate, and implement customer contact and engagement techniques
• Collate and circulate Sales Country information for new European Product Safety Campaigns
• Support Branches/Distributors with campaign and product enquiries for Car, Motorcycle, and Power Products
• Provide input into business plan objectives and targets
• Project manage activities with external suppliers and internal Honda departments within agreed timescales and budgets
• Supply information for campaign improvement funding requests and VIN categorisation
• Manage the day-to-day operation of Honda Motor Europe’s Recall Portal and support new systems and technologies
• Participate in, arrange, and host departmental business and quality meetings

Requirements

• Experience producing reports and analysing data, identifying trends, monitoring performance, and supporting recommendations for improvement
• Highly computer literate and numerate, with the ability to work accurately with large amounts of data
• Ability to work collaboratively and independently, demonstrating initiative and ownership
• Strong stakeholder management skills and ability to build effective relationships within Honda and with external partners
• Confident communication and presentation skills for audiences including senior management
• Understanding of how customer engagement and communication support successful campaign outcomes
• Highly organised with ability to manage multiple activities and priorities simultaneously
• Ability to travel as required, including overseas
• Demonstrable project management experience preferred
• Experience or interest in the automotive business beneficial

Core Competencies

Demonstrates strong project management capabilities, effective stakeholder engagement, and the ability to analyze data for campaign performance improvement. Proficient in coordinating market actions and managing multiple priorities within the automotive industry.

Highest-signal resume keywords

• Project Management Experience
• Data Analysis and Reporting
• Stakeholder Management Skills
• Customer Engagement Techniques
• Campaign Performance Monitoring

Hard Skills

• Data Analysis
• Report Production
• Campaign Monitoring
• Service Bulletin Issuance
• Warranty Set-Up
• Performance Reporting
• Market Action Coordination
• Project Management
• Trend Identification
• Performance Improvement

Soft Skills

• Confident Communication
• Presentation Skills
• Collaborative Work
• Initiative and Ownership
• Organizational Skills

Industry Keywords

• Automotive Business
• Product Safety Campaigns
• Warranty Extension
• Safety Recalls
• Delivery Stops

Tools & Technologies

• Honda Motor Europe Recall Portal
• Campaign Management Systems