Product Quality Manager

Kingdom Services Group; Fareham; On-site; GBP 70,000 - 90,000; Full time

Job summary

Kingdom Services Group is seeking a Product Quality Manager to lead the Quality Engineering team in Fareham, driving product quality improvements across the lifecycle from NPI to delivery. The role emphasizes defect prevention, root cause analysis and close collaboration with Production, Engineering and Supply Chain.

The successful candidate will have extensive aerospace quality experience, lead teams, and own customer quality issues, non-conformances and supplier quality performance within a

Qualifications

• 4-6 years' Quality Engineering experience in aerospace or highly regulated manufacturing
• At least 2-3 years' experience leading Quality Engineers
• HNC/HND in Engineering or Quality, or equivalent experience
• Working knowledge of AS9100
• Lean Six Sigma Green belt or equivalent

Responsibilities

• Lead and develop the Quality Engineering team across the product lifecycle
• Set and monitor department objectives and Quality KPIs
• Drive improvements in product quality and prevent defects
• Analyse quality performance by customer, product family, part number and process
• Lead RCCA investigations and implement corrective actions
• Drive use of PFMEA, Control Plans, MSA, SPC and process capability
• Own operational customer Quality issues including complaints and NCRs
• Collaborate with Production, Engineering, Supply Chain and suppliers to implement improvements
• Escalate major quality risks and represent Quality in MRB and NPI/APQP contexts

Skills

Quality Engineering

Leadership

AS9100

Lean Six Sigma Green

Education

HNC/HND in Engineering

Job description

Are you an experienced Quality Manager or Senior Quality Engineer with a strong background in aerospace or highly regulated manufacturing?

Do you have a track record of improving product quality, leading Quality Engineering teams and using data and structured problem-solving to eliminate recurring defects?

We're supporting a leading aerospace manufacturing business in Fareham who are looking for a Product Quality Manager to join their Quality team.

This is a genuine product-focused Quality position where you'll lead Quality Engineering across the complete product lifecycle - from suppliers and NPI through manufacture, delivery and customer experience.

What's the role all about?

As the Product Quality Manager, you'll lead the Quality Engineering team and take ownership of improving product quality throughout the business.

Your focus will be on preventing defects rather than simply reacting to them.

You'll analyse where quality issues are occurring, understand the root cause and work closely with Production, Engineering, Supply Chain, Inspection and suppliers to put sustainable improvements in place.

You'll also take ownership of operational customer quality issues, supplier quality performance and non-conformance, while helping the business reduce its Cost of Poor Quality (COPQ).

What will you be doing?

• Lead and develop the Quality Engineering team
• Manage workload, priorities, performance and development across the team
• Set and monitor departmental objectives and Quality KPIs
• Drive improvements in product quality across the complete product lifecycle
• Analyse Quality performance by customer, product family, part number, process and defect type
• Identify dominant product risks and implement targeted improvement activity
• Reduce Cost of Poor Quality through defect prevention and structured improvement
• Lead Root Cause & Corrective Action (RCCA) activity
• Drive effective use of PFMEA, Control Plans, MSA, SPC and process capability
• Own operational customer Quality including complaints, escapes, returns and containment
• Lead 8D investigations and ensure corrective actions eliminate recurrence
• Manage customer Quality metrics and corrective action commitments
• Lead customer-facing Product Quality responses and reviews
• Manage supplier Product Quality including SCARs, RCCA, surveillance and supplier development
• Work closely with Procurement to improve supplier Quality performance
• Monitor and improve operational non-conformance including NCR ageing and recurrence
• Represent Quality within Material Review Board (MRB) activity
• Embed Quality Engineering within NPI and APQP
• Support product and process changes, supplier readiness, FAIR readiness and production readiness
• Coordinate Quality priorities with Inspection and FAIR teams
• Escalate significant product conformity, regulatory, customer or safety risks where necessary
• Deputise for the Quality Manager when required

What do you need?

We're looking for someone with:

• 4-6 years' Quality Engineering experience within aerospace or another highly regulated manufacturing environment
• At least 2-3 years' experience leading Quality Engineers
• HNC/HND in Engineering or Quality, or equivalent relevant experience
• Working knowledge of AS9100
• Lean Six Sigma Green